My experience at shawarma guys Restaurant was incredibly disappointing. From the moment I walked in, it was clear that the staff lacked basic customer service skills and attention to detail.
Firstly, despite making specific dietary requests when ordering, my instructions were completely disregarded. When I politely asked the staff why my request was not followed, I received a rude and dismissive response. Instead of offering an apology or attempting to rectify the mistake, the staff member argued back defensively, as if it was my fault for expecting basic service standards.
Furthermore, the atmosphere of the restaurant was lackluster, with tables left uncleared and a general sense of disorganization. It seemed as though the staff were more interested in chatting amongst themselves than attending to the needs of the customers.
Overall, my visit to shawarma guys Restaurant left a sour taste in my mouth, not just because of the mediocre food and chaotic ambiance, but due to the unprofessional and disrespectful behavior exhibited by the staff. I would strongly advise anyone considering dining here to think twice and choose a place where customer satisfaction and basic...
Read moreIf you’re looking for the best shawarma in London, Ontario, look no further than Shawarma Guys. This place is truly a hidden gem, offering some of the most delicious and authentic shawarma in the city. From the moment you walk in, you’re greeted with the enticing aroma of perfectly spiced meats and freshly baked pita.
The flavors here are outstanding. The shawarma is always tender and juicy, with a perfect balance of seasoning that makes every bite a delight. The portions are generous, and the ingredients are fresh, making it a satisfying meal every time. Whether you’re a fan of classic chicken shawarma, beef, or something more unique, Shawarma Guys delivers on all fronts.
The staff is friendly and welcoming, creating a warm and inviting atmosphere that makes you feel right at home. Despite being a bit off the beaten path, it’s well worth seeking out. Once you try it, you’ll understand why so many people rave about this spot. I can’t recommend Shawarma Guys enough—it’s a must-try for anyone who loves great food. Trust me, you won’t be...
Read moreI placed an order in advance for pickup at 7:10. When I got there the person working there said the person before him didn't mention the order so It wasn't made I was on lunch during work so this sucked but it's fine people forget it happens, the worker there was super nice he made my order as quickly as he could so if this was based purely on service this would be a five stars. However what I ordered was listed as 11.99 before tax but I was charged 13.49 before tax. I would have told the employee but I felt bad because I think he was the only one there (unless another worker was on break) and was getting alot of customers so I'm not gonna ask him if he accidentally overcharged me when he's making 5 sandwiches for one customer whilst trying to coordinate taking the order of 5 others. So the review is more directed towards the ownership for understaffing which will obviously result in mistakes like this...
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