SMOKIN' JOE'S BBQ - Eastwood Centre — Restaurant in Ontario

I went to this place because supposedly it's supposed to be one of the best places for poutine. I take advantage of ordering it online to get the 5% discount which I thought was good after you order there is a bar that fills up and tells you when your order would be ready they told me from the beginning it would be 25 minutes. It did say that also it could be longer depending on customers no problem. So I decided to go get gas decided to go get something else to eat from another place to go along with a poutine I get there and it's not even ready. I said well the bar is full it says that it should be ready, no that's incorrect we actually don't do your order until you get here.

So I end up waiting another 10 minutes. Why have a built-in timer or stating that'll it will be ready at a certain time if that's not the correct time. Because I order from other places who do the exact same thing and either it is ready before I get there or it's ready pretty much when I get there.

I will give it credit for the decor it was cozy it was sort of retro. However having to wait there I'm sitting at the table and the tablecloth is disgusting. They are just merely covered with Dollarama cheap $1 or $2 tablecloths they are sticky, they are old, they look like they were put on for the color of Christmas but you could tell that they were disgusting and you can tell that they cut them down to size for the size of table. Well you surely can't be that short of funds not to be able to replace them once a month or sooner if need be. I wouldn't go there to sit down and eat, here is a free interior design snippet my suggestion if you're going to use that type of tablecloth go to Home Depot and get that strong plastic material that you could put on over the top of the table cloth you have now then flip the table over, get your staple gun out and staple it to the bottom and it will last you a lot longer and if you decide you want to change out the color you can always just pry out the Staples with a flathead screwdriver replace the tablecloth and put the plastic back. Then you have the tablecloth again for that time of year. Just a thought out to the owner of the place. If you go back and see other people's reviews they have had these tablecloths well over 2yrs and I noticed one from the same table 8 months with the exact tips..... PLEASE change them out it isn't that hard.

Now I order a poutine to share when I get home, this is the first time I go this place. So I get home and open it up, it was a okay size portion, definitely wouldn't say it's worth $8 and the fries have a few cheese curds not the way it should have been as it should cover most of the fries and then the gravy isn't even on the fries, it's in a plastic styrofoam container with a lid on it. I would have expected the gravy to be on the fries so that everything mixes together. By the time I got home the fries & cheese had already start to cool down and made it disgusting. That is not how you make a poutine people and if you're not going to put the gravy on the fries and cheese curds at least tell the customer or ask the customer if that's okay. Hate to compare but you don't see A&W, Burger King or McDonald's giving you a thing of fries and cheese then giving you gravy on the side, or you don't go to a restaurant and order and outcomes the fries with cheese and gravy on the side. DEFINITELY NOT EVEN IN THE TOP 5 OF LONDON FOR POUTINE.....

The Saving Grace was the gravy it was a large portion so it did cover the portion, however it's not the same.

So it was very very disappointing so SMOK'IN JOE'S BBQ you get 2 🌟🌟..... One for the taste of the gravy and the other one is for the inside of the restaurant for the decor.

I still felt bad and I still tipped a $1.50 to the staff but for what? From the reviews it seems the owner doesn't care much or doesn't reach out to the customer who give them...

Food is 3 stars for the price compared to the competition. This is based on an order of the Joe burger and the Morning Joe Pulled pork sandwich with cheddar and fried egg. The burger was fine, but small compared to the size of the bun, on par with five guys but a bit less meat, no special toppings or sauces. The pulled pork was tasty but was not in the same universe as Shmokeys or Boss Hogs. I haven't eaten at a lot of southern US eateries but do smoke most comp bbq items at home, and I know the other two places infuse more flavours and make better sauces than I do. Joe's does not, their pulled pork was generous but tasted like a pre-seasoned and sauced crockpot pork shoulder, fine if you make it at home, but I expected a bit more from a southern eatery. I basically dragged my wife there with the promise of bottomless fries as she hates smoked meat and lives on carbs. Although the fries were fresh cut and looked good, they were still firm, undercooked and fleshy inside and not as tasty as they looked. Better fries at five guys and shmokeys by far though could've just been an undercooked batch. Also a house seasoning or twist on the fries would be a good idea. Also we asked for more fries which we didn't receive. Gave up and paid after 30 minutes of waiting. Received almost no service after our order was taken. Granted it was busy, clearly understaffed and the staff looked terrified and unprepared. There was yelling between kitchen and servers over order errors, of which I counted 5 during my 1 hr visit. Servers putting each other down for mistakes and general chaos ruining the service, which if improved could bring me back to try other items at a later time. I've worked as a server in the past and it can be challenging and overwhelming at times but this was unprofessional. At this time I will probably do my own bbq while waiting for the Shmokey's food truck to open. Alas bottomless fries are a pipe dream much like VW's TDI mileage. Boss Hog is currently the best value and just second to Shmokeys...

You guys... what happened here?..Ordered BRISKET stuffed pita. And got pulled pork. Obvious pulled pork. Wife got BEEFAHOLIC poutine.. again a slap sloppy pulled pork on it.. not sure if you think you're being clever, or just straight up don't care. Pita is about as good as a sloppy joe. No sustenance to it what so ever. Just a slap of slop on it. No lie. Chili is over salted like crazy. Ur chicken waffle sandwich was met with horrid vegetables. Old dark tomatoes with old dark Lettuce and insanely dry chicken. I've come to believe that a lot of this is prepared frozen and just flash grilled to give it the "smoke house" burn marks. Considering this Pulled pork debacle. Anyone who has had a good smokehouse chicken knows how much of that moisture is kept. Like.. quality drop is huge. ... Ur best dish was the Mac n cheese bites. ... .. Ur fries were bottom barrel chippits. Like what the heck.. I taste or see no smoke house here besides maybe the corn bread.. Sorry to be harsh, but for real. What's going on. keep an eye out for this place folks, they seem to sell u pulled pork 3 times over and try to claim it as Brisket or anything beef. how much pulled pork u got back there?? How bad is that surplus? Jeez.. never again. Absolute charlatans. Pulled pork pushing charlatans. I mean What about those who don't eat pork for religious reasons?? That's crazy.

Matter of fact I'm so convinced that you're not a smoke house and that u sell pulled pork under false claims of Brisket on purpose, That ill be reaching out to friends in QA and...