Spearhead Brewing Company — Restaurant in Ontario

If all you want is beer, that’s what they do best. The beer is really good.

Issues though: Staff are stressed. I’ve been here a few times now and experienced the same thing. Zero healthier options on the menu- nothing low/no carb. At all. So while my husband would love to hang out here, there’s no option for me. As we found out today, they randomly limit menu due to trivia night. The already limited menu becomes very short. If you’re a regular patron, you are last priority. Over an hour for nachos, we had to leave without either of us eating. Going to a restaurant and not being able to eat is kind of infuriating if you’re legit hungry and it’s past supper time.

I want to like it here so I kept trying. Just poor service (slow, wrong drink, no coasters or napkins) and poor energy. Not properly staffed. It’s too bad because it was a really convenient spot to spend time while the kids did sports down the way.

I think they can make many simple adjustments to provide a way better experience for patrons...

Friendly brew on site pub. The location is more brewery space than pub so come earlier if you want a seat or reserve seats on line. The inside bar & table areas seats perhaps 80. The patio seat perhaps another 60 people (fyi - the parking lot patio has been tailored with artificial grass, patio furiture, canvas over head shades, really nice job) I saw maybe 10-12 beers (mostly in tap) (flights are sold if you want to try a selection). The bar also sells mixed drinks and some wine. Food is available from an on-site food truck just outside the front door- I did not try any but those how did seemed to enjoy. The service was friendly and quick considering the place was busy. Open mic night on Friday started at 7pm, fun time watch & listening. This is not a fancy place but it is a local business, the staff that work hard to make people feel welcome and that why we go.

Note - they have a "points system" for off sales (takeaway) beers. Ask the staff for details - it is an excellent perk for those who enjoy...

Absolutely terrible experience.

I’ve been trying to reach their restaurant and online store for months, as I live out of town and really wanted to place an order. I’ve tried everything — reached out on social media, sent multiple emails to two different addresses, and left numerous voicemails at two different phone numbers — and have never received a single response. They never answer the phone, and their voicemail is always full. How does a business even operate like this?

The website is a mess too. It advertises $10 flat-rate shipping anywhere in Ontario, yet when I try to place an order, it errors out saying they don’t deliver here. I live in Toronto — this makes no sense. I finally placed an order anyway, arranging delivery to my husband’s hotel in Kingston since he’d be there overnight… and still nothing.

This place is a complete joke. I’d cancel the order if I could, but they don’t respond to any form of communication. Hugely...