Starbucks — Restaurant in Ontario

Taylor Kidd has been my go to for quite some time. But I had an experience the other day that didn’t impress me. The reason I like Starbucks is 1. the staff are friendly 2. the place is very clean and 3. I really enjoy the product. But I had a bad experience the other day. I ordered a latte and when I got to my car and started sipping on it I thought this is much closer to cappuccino than a latte. So I took it back in and asked if I could get a bit more milk in it. Turns out they don’t do that once the product has left the store. I understand that but the woman who waited on me was so rude about it. She looked like it was taking everything she had to hold back her anger. I told her I'm sorry...it’s just too strong...I can’t drink it the way it is. So she said she would make me a new one. OK that’s good. I hated to waste the one I had in my hand but to me it was undrinkable. There was a fair bit of conversation around the whole thing that made me feel quite bad. It ended with her telling me impatiently "You can throw that in the garbage." I said well I'm reluctant to do that because it’s full of liquid....should we dump it first? And she snarled at me "that’s what the garbage is there for" The whole incident left a bad taste. So later I bought an espresso machine for at home and I won’t be going back. As I said my number one reason was the staff at Starbucks and that was a complete put off. I had never seen her there before. Maybe she was upset because Starbucks docks their pay?...

i am utterly appalled to have to rate this starbucks 1 star, since i have had many pleasurable experiences there, but the service i received yesterday was ridiculous. i was at this location, and i placed a mobile order, which included a sandwich. apparently, they didn't have what i ordered, and when they gave me my drink, i didn't recieve my sandwich. i was under the impression that they were making it, but then all the customers behind me recieved their full orders. after 20 minutes, i went and asked, and they said they didn't have any. they were fully aware the whole time, yet they didn't bother to tell me, and were content with me leaving without my full order, and them being $5 richer. they then offered me other options, many of which were cheaper than what i bought. also, i'd like to clarify that the two women working were very condescending and rude, and had dirty looks on their faces throughout my entire visit. i do not recommend this location, and i will not...

This is by far my favorite Starbucks to go to. The staff/manager is super friendly. If you go regularly they remember you and your name. I've never had a bad experience with them.

Yes you can have the off drink very rarely but that will happen anywhere with having so many different variables in play.

I've been to Starbucks London Ontario, Ottawa, off routes on the highway, 5 different ones in town here... This one is the one I try and go to even if I have to drive out of my way for it.

When ever I do a long drive to Belleville or Ottawa, I make sure to stop here get my fav drink that most of the staff remember (which I dojt expect them too) have a nice friendly express than off on my road trip.

Even friend that never had Starbucks before Ill bring to this store just so they can have the best...