Thai Express Riocan Centre — Restaurant in Ontario

Thai Express at Riocan Plaza in Kingston is a great spot for tasty Thai food, but it does have a few quirks. The Pad Thai is one of the best items on the menu, and I love that you can choose your protein—whether you’re in the mood for chicken, shrimp, or tofu. The sauce has a perfect sweet and tangy balance, and the noodles are cooked just right, not too soft or hard. I got the chicken Pad Thai and was impressed with the portion sizes—it’s definitely enough for lunch or dinner, and you feel like you’re getting good value for money.

Their General Thai is also quite good. I ordered it with chicken, and it was crispy, coated with a sweet but slightly spicy sauce. However, the spice level was a bit much for me, so if you’re sensitive to spice, be sure to ask them to tone it down! It was still really tasty and satisfying though.

As for delivery and take-out, they’re pretty reliable, and I like that I can get my food without waiting too long. Sometimes the ingredients seem a little less fresh compared to when you dine in, especially the veggies, but overall it’s not a deal breaker.

The price is fair, especially for the portion sizes, but depending on what you order, it can feel a bit pricey if you’re on a budget. Still, it’s hard to complain when the food is that good. I’ve had their food multiple times, and the consistency keeps me coming back. For anyone who loves Pad Thai, I highly recommend checking out this location...

We stopped in for a quick lunch, and that's what we got. The menu seemed nice enough so we order a shrimp spring roll, chicken pad Thai, and a drink. The total was $28 and I left a 15% tip ( for counter service). The food arrived very fast (within 2 minutes) and we sat at a cafeteria style table. The spring roll, although large, was wrapped in cellophane, only had 2 had pieces on shrimp, a lot of carrots, bean sprouts and lettuce, and came with a pre-packaged peanut sauce. On opening and biting into it , it was obviously sitting in the fridge for several days. The rice wrapper had become hard. The pad Thai was served very hot with a tasty sauce, but consisted of noodles, a few pieces of overcooked (tough) chicken, a few bean sprouts and little else. My partner likened it to a McDonalds restaurant with Thai cuisine. Any product is a function of three variables. Quality, speed of delivery, and cost, each at the expense of the others. This restaurant is very fast, sadly at the expense of...

**Update: Thai Express Management (Head Office) reached out to me. Anna gave me a $20 e-gift card with ZERO dollars on it. It just keeps getting worse! Don’t eat here!!!!! Don’t eat here!!! You e been warned. I preordered my food 15 minutes before I got there because I had a tight timeline. I arrived to grab food, the place was empty and they hadn’t even started my order. It literally took them 1 min to make my dish. I got home to eat it and it was barely hot and my Chicken and rice dish was a soup. It was awful. The worst $20...