Starbucks — Restaurant in Ontario

I regularly visit the Starbucks at 850 Wellington Rd South in London, Ontario. However, the past 4 or 5 visits this location has been out of the Bacon and Gouda breakfast sandwich - I understand as this is a popular item. However, today I went through the drive through (as I am 9 months pregnant and it is difficult to get in and out of the car) and ordered three items. The first being the sandwich since if they were out I would not order anything. However, my order of the sandwich, drink (they were also out of my first choice) and cookie was accepted and I was told to park and the sandwich would be brought out to me. However, an employee came out to my car and advised that they were in fact out of the sandwich and if I wanted a refund I would need to come into the store. As mentioned above, I am 9 months pregnant so I felt very inconvenienced by having to go inside. Furthermore, again as mentioned above, I would not have ordered a drink and cookie if they were out of the sandwich so I was stuck paying $7 for two items I no longer wanted. I was offered a $4 gift card for my trouble but considering the hassle and the unwanted items this seems silly (esp as $4 won't cover the cost of either a sandwich in the future or a drink). I wanted to be sure you are aware that availability of items is an ongoing issue at this location and I will no longer be a customer there (I visit 2-4 x per week). If they are able to solve these issues i would be...

Attended this location on October 24 at roughly 1pm. There was 5 of us getting drinks, took a long time.

While waiting we sat outside. One of my friends mentioned she wanted a straw but didn't get one, so I opened the door and called into another friend to get a straw. As I was turning around, the door caught my foot. At first I thought it was just a little scratch but after a few minutes there was blood everywhere.

The store was NOT prepared for an accident. They did NOT have a first aid kit readily available. They brought out an alcohol pad, gauze and tape. No bandages. Luckily, my cousin is a nurse and was able to work with what she had. The worker took my name and number and said she would be calling to check in on me.

I spent 7 hours in the Emergency Room, a tetanus shot - which I am still in pain from over a week later, and 4 stitches on my foot. I have not been able to wear proper shoes in nearly a week and haven't been able to work either.

It's 8 days later and I have not heard a single word from this Starbucks, or Starbucks headquarters regarding my concern of their door. Not even a phone call to make sure I got medical care, or to even see if I am still alive (I know, a bit dramatic - but a little bit of service goes a long way)

I didnt want to write this here, but I need people to be mindful of the danger. I couldn't imagine if this happened to a child, this would be absolutely...

It’s my usual Starbucks I go to. Love the coffee always everyone is always so nice. I just had an issue recently with my Drink, it wasn’t made right the first time but they adjusted it just fine and it was ok after. I went to my car and just decided this wasn’t exactly good and I really overthinked about it and just decided to come back in and get a new drink. The employee was super nice about it and the new drink I got was great!. However, I seen her point to me and I might’ve (might’ve!, I could’ve heard wrong) say “I hate this guy” to her co coworkers. I barely just saw the finger pointing it was just behind the espresso machine. that’s truly the reason why I’m giving it a 4 star, obviously I wasn’t supposed to see that or hear that and I can understand the frustration about the whole situation, we’re only Human and yeah we have emotions and anger, just for that reason though I’m giving it a 4 star because regardless I was right there and it’s rude to talk about someone like that right in front of them, I get it can be frustrating sometimes and it’s totally reasonable to complain about someone just don’t do it when they’re still there that’s all. Other than that, this Starbucks is an absolute 10/10, service and the drinks are always 100% and the employees are always very nice and helpful with good attitudes. This Starbucks is very unique in that way, and is...