Starbucks — Restaurant in Ontario

Customer service industry, no service. Thought all starbucks were open until 9pm, so went inside at 7:58, unaware it was closing. Other people still inside but I guess they locked the door behind us, then told us they were closed after a minute or two of looking at the menu. (I've managed a few stores and never once would ever turn a customer away even 1 minute before close but I truly understand that most people these days can't be bothered bc its not their company and they're suuuuch busy people with things to do that making a drink in 60 seconds is quite burdensome.

Made the second mistake of asking to use the bathroom and she sarcastically felt sooo bad that she couldn't unlock the bathroom for us. So we leave and then had to wait for someone to unlock the exit to let us leave. Super disgusting feeling. And end of day sure, establishment a bit grimey/dirty feeling.

(Side note: best starbucks in town is on fanshawe near Shoppers. Talk about 5 star service every time. Take notes or go work at...

I honestly do not believe that some of these barista can even boil water let alone make specialty coffees. Twice, I have went to this location and both times the drinks have been made wrong. This time. It was the Apple pie macchiato asked for the one with whipped cream and the caramel sauce Pull up to the window and handed a drink that looks similar, however no whipped cream so I took it and drove away take a sip of it. It tasted like eating a Yankee candle! It has no creamy or sweet taste to it just extremely potent Apple pie candle flavoring. When I called customer support to see if there was something they could do as these are eight dollar drinks and I purchased two of them. He said I should have had them make new ones right then. Number one she never asked and secondly, that drive-through set up that is at this location is completely messed up there were cars almost backed right onto the road And this isn’t a hatred on Starbucks itself. I am a daily customer. This is just directed at...

The worst customer service I've ever experienced! Went after 8 am to grab a quick beverage with my husband. The place was virtually empty with two customers sitting at the tables. Although there were 5 or 6 staff behind the counter, none would take our order. We stood there for a while waiting until someone at least said something like, 'hello, will be right with you'. All of them saw us but wouldn't even acknowledge our peresence. Some literally prentended to be busy so they wouldn't look after us. Not sure what brought this on us but we left rather discusted with the treatment we received. Maybe we just didn't look like a typical, latte-sipping Starbucks crowd? This is without a doubt the worst we've been treated by a business. Starbucks must simply not care about good customer service. A piece of advise, if you are going to serve overpriced beverages, perhaps you should invest in training staff and teach them good manners and how to provide good customer service. What a joke...