This isn't a critique of the individual workers this night but rather Subway as a corporation ideology on overnight service
I came in at 3 a.m. because I started my day very early in the morning to work on my academic duties. I paid $20 something with a tip for a combo while I read some papers. I got an hour into my work when I was told to leave. I can understand how the premises of someone staying that long seem unnecessary, but I have a puppy at home whom I was trying not to disturb while doing work.
I was not a disturbance nor was I done eating my entire combo when I was told to leave based on the frustrating argument that “homeless people will stay if we let people stay in for too long”.
I will also note they had that jarring alarm clock sound going off every 3 minutes the entire time to deter people from “overstaying” their welcome.
London businesses' persistently growing “anti-homeless” strategies are getting out of hand.
I also spend time in the GTA and will do this occupational hack in a 24/7 McDonald's and they just have security on site but don't resort to these ridiculous methods to stop people from enjoying their dining experience.
This is also across from London's biggest hospital and I couldn't imagine coming here for a meal while dealing with hospital-level medical intervention during the overnight and hearing that aggravating alarm clock while trying to eat in peace.
Again I intentionally chose this restaurant because it's advertised as being open 24/7, nowhere does it state there's a time limit. Not that it matters but I was literally doing work for my research job in a mostly empty restaurant (besides pick-ups), I paid $20 and hadn't even finished my drink and side and I was told to leave because “homeless...
Read moreThe person who served me and my friend was absolutely unbelievable. To begin with I'm a pretty regular customer of subway and quite enjoy the food. So i've been to multiple locations on quite a regular basis. My friend is a vegetarian and I'm a non vegetarian. As we always do, we asked the server to begin by making the vegetarian sub and then we would proceed with the non veg one which had never been a problem.. until that day.. The server just stared at us and repeated exasperated what non veg toppings. We let her know which one we'd like and she proceeded to the cheese. She accidentally put an extra cheese on the meat and then proceeded to just remove it from the meat and put it right back in the cheese box. Right in front of us. I was absolutely speechless. Then she proceeded to toast them absolutely close to each other so when she brought them out the meat from my sub was stuck to my friend's. And all she did was pull them apart. After filling the veggies she just stuffed them with her fingers instead of using a knife and somehow packed them. I really am so fond of subway but I would never again step into this branch. I've never had such an experience. Absolutely do not recommend. Served on July...
Read moreI walked in here and there was an employee at the front till packaging an order. I made eye contact, waved and said hi, as any normal person would, but they couldn’t respond. They may have, but it was very quiet with no engagement.
I was the only person in the store, and I waited at the end where you place your order. The employee couldn’t say “I’ll be right with you”, they just continued to do what they were doing. Then, I see another employee poke their head out of the kitchen, look at me, and then pulled their head back. I was totally expecting this guy to stop what they were doing and take my order, but I was wrong. Again, not even a “hi, I’ll be right with you”.
I was hungry, but I wasn’t starving. I walked out because if you don’t care to serve me, I don’t care to give you money. There was nothing indicating a rush, and it was near 6pm when I came in this empty store. If something is happening that is preventing the staff from serving customers, then all it takes is communicating this with the customer. I would have gladly stayed if someone acknowledged my existence.
If you want to magically get upset or pissed off, then come to this location. They serve fresh...
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