Tea on the Grand — Restaurant in Ontario

Tried to make reservations here for a friend’s birthday. Judy’s correspondence was initially rude and then became highly abusive and accused me of bullying her because she thought (incorrectly by a long shot I might add) that I’m some 20 year old straight out of school. I have no idea where she got that idea and it shouldn’t matter anyway. In no way was I bullying her, I even acknowledged where my communication could have been more specific and wished her well. I then received two more unsolicited emails from her getting more and more crazy. Had she kept it up it would have verged on harassment.

My friends and I went to Abigail’s Tea House which is 20 minutes away in St. George and we had the best time, the food was delicious and the owners are incredible. Do yourself a favour and skip Tea On the Grand and go to Abigail’s.

• UPDATE: So now the owner is leaving lies about me. Not once did I phone this establishment. Our correspondence was strictly over email and not once did she say she was out of the country, but rather told me she had a severe injury to her hand. I had stopped responding to her emails and she emailed me twice more and it was utterly baffling. I still have copies and will happily post them for all to read. I find it very strange that she chose to respond to my review 3 years later and completely fabricate our exchange. I don’t ever delete emails for this...

Today was my first time eating at Tea on the Grand and it was an amazing experience! I'd chatted with Judy two weeks before our planned visit that I was looking to surprise my Mom with one of their picnic boxes. We had a lovely chat on the phone as we planned which items she'd pack for us and the location where I could go for my picnic. This morning, I woke up, and the weather did not look nice for a picnic in Paris, but I figured we'd find a way to make the best of it. That's when I got a call from Judy. She, too, was worried about the weather and offered us a spot in the sunroom at the Main House and said she'd also be including a small cake for my Mom's birthday. In that phone call, my faith was restored that there are good people in the world, and I actually started to cry, knowing that my surprise for my Mom was going to be magical like I'd hoped. The food was delicious, the atmosphere was perfect and Judy and her staff member were good about checking that we had everything we needed. I will forever remember this kind gesture and will for sure be back again. Thank you so much, Judy, for all that you did today. You are an...

As can been seen in various other reviews, the owner, Judy, is her own worst enemy. My daughter had a bridal shower (3 yrs ago this month) for her sister and it was a mess. We were shorted several food items that were outlined and paid for. No cold drinks served and guests couldn't even get water when they asked. Judy's explanation for the shortages was that she said everyone appeared full and the other items weren't needed (??) Unbelievable! The biggest disappointment was that the shower was to be a garden party for almost 20 but it was set up in a cramped dining room, again because Judy made an executive decision it would be better inside. The porch area was cluttered and unswept. When I expressed disappointment in the event, Judy cancelled my daughter's wedding cake that she had booked and paid for on short notice. She said if I can't make you happy with the shower, you'll likely be too hard to please with the cake. I explained, it wasn't MY cake, it was my daughter's and it was VERY short notice, but that didnt matter. The Sugar House did an...