Wendy's — Restaurant in Ontario

🔥 Honest Review: The Chicken Was Fire, But the Service? Yikes.

If you’ve ever walked into a fast food place expecting the usual and walked out shaking your head—welcome to my most recent experience. I swung by this Wendy’s thinking it’d be a quick, satisfying pit stop. And in some ways, it was… but let me break it down for you, because this visit was a rollercoaster.

Let’s start on a high note: the food. I don’t know what kind of secret magic they put in that blue cheese pecan chicken salad, but wow—it SLAPS every single time. Juicy chicken, crunchy pecans, and that tangy blue cheese all just work. It’s actually one of my favorite fast food salads, hands down. Weirdly specific, I know, but if you’ve had it, you get it.

Since that was my only meal of the day (yes, life gets hectic), I decided to treat myself and add a side of chili with sour cream and crackers—a cozy, hearty addition I was genuinely looking forward to. So far, so good, right?

Well… this is where the wheels started to come off.

When I went to the counter to pick up my order, I noticed the chili and its glorious toppings were missing. I get it—mistakes happen, especially when it’s busy or the self-check kiosk acts up. No big deal. I politely mentioned it, expecting a quick fix. What I didn’t expect was a full-on attitude avalanche from the cashier.

Now listen—I don’t say this lightly—but this woman was straight-up rude. No “I’m sorry,” no “Let me check on that for you,” not even a neutral acknowledgment. Just straight defensiveness, like I was trying to hustle her for a freebie or something. But here’s the kicker: she was training someone. Yup. This woman, with all her condescending energy and eye-rolling, was the example for a new hire. The poor guy looked like he wanted the floor to swallow him. He even gave me an apologetic glance, like he felt bad on her behalf.

That moment told me everything I needed to know about this location’s priorities.

I’ve worked in customer service. I know it’s tough. But treating customers like they’re a burden—especially over a small issue that was likely the system’s fault—is just bad business. Period.

Needless to say, I won’t be returning to this particular Wendy’s. The food deserves better representation than what I experienced at the counter. Whoever’s running this spot: please do better. Your new hires and loyal customers deserve kindness—not condescension.

⸻

✅ Would I eat that salad again? 100% yes. 🚫 Would I deal with that kind of service again? Absolutely not. 💬 Have you had a similar fast food horror story? Drop it below—I want to hear it. 📍 Location: DM me if you want to avoid this spot.

#FastFoodReview #WendysFail #CustomerServiceMatters #FoodieFinds #HonestEats...

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