I called to order Chinese takeout on July the 4th 2024. I was unaware of what some of the items on the menu were, so I asked the individual on the phone to explain what chicken low mien meant. This did not mean I wanted to order it, I just wanted an explanation. On the phone he asked me if I wanted it and kept asking me for more items I said no can you explain it please. The entire phone call was only 2.5 minutes long. I proceeded to start ordering and I had one more question about a dish, where the person on the other side proceeded to say “ Oh my god idiot” under his breath and a harsh annoyed tone. I was thinking to myself you’re on the phone so I hear you, so I called him out on it and said “oh my god what?”. He says, “ohh sorry sorry idiot”. I proceeded to say, “you’re not sorry, you were saying oh my god because I asked you to explain something and you’re impatient and didn’t want to, and that was rude to do over the phone.” He then tried to tell me it was because they were busy, and that he was the only one there. I told him that this was not my fault, and that from my experience of going into the restaurant there’s usually more than one person working in the Chinese buffet. I explained that as a paying customer I shouldn’t have to put up with this rudeness and where you want my business over the phone instead of being rude. So I told him I he should be happy he even has my business, but I Instead of an apology I was granted with an “ok that’s all you want, followed by the price of the meal”. I told him I am going to tell others about this experience because they were very, very rude on the phone. I am a teacher has traveled to China to teach from 2015-2018, I have a heart for people with exceptionalities, differences, everything and this person made me feel like I was the smallest most insignificant person on this planet. I am not one to write reviews but never in my life have I encountered such a demeaning person.

I told my delivery driver about this experience when my food was delivered. The driver proceeded to tell me that the same individual laughs at them in the restaurant. What kind of a business owner laughs at the drivers and their customers. I asked this person if it was busy, and if he was the only if he was the only one working, they said it was not busy and there was a ton of people working that night. So whoever you are at China Buffet, You’re rude, inconsiderate, ignorant, selfish and you know who I am because I called you out on the phone. Anyways it was the worst experience of food service I have EVER HAD.