The restaurant did a wonderful job setting up a private area for our group, as we were visiting Ottawa for a grassroot soccer festival. We were seated upstairs in our own "private" area where we could sit comfortably knowing our kids wouldn't be a disturbance to other customers. We even had our own set menu for the kids and adults, though personally I would have preferred to order off the menu - however I assume this was done to ensure the speedy and efficient serving of food.

Full disclosure, I've never worked as a server in a restaurant. So, I'm not sure if our server's attitude was due to the fact that she had been assigned (along with another server) to our group. Her disposition and attitude was pretty flippant, and overall the speed at which requests were fulfilled was poor. For example, when one person in our group asked (for a third time) for a glass of water, she replied that it would take "a couple of minutes". I get it, sometimes work can seem like a really big chore - especially if you have rude and demanding customers, but I don't think that was the case for our group.

Though the food orders for the kids was filled and served in a very quick manner, their meals were served before our server had even taken our drink orders! For those of you who are parents reading this, you're probably thinking the same thing we were: How are our kids (all 16 of them) going to sit quietly at their seats and remain occupied while the adults have their meals. So, by the time the kids had finished their meals, the adults were completing their selection off the limited set menu.

My own son wasn't feeling well, and so I was trying to coax him to wait long enough for my food to arrive so that I could wolf it down and take him back to the hotel. While moving around with him on the upper floor, I saw trays with our orders on the empty tables waiting to be served. I returned to my table sharing this information with some of the other parents, warning them that some of our orders might be cold. And as expected, when my pizza arrived, it was no longer warm.

I understand that large groups can be difficult to serve, but when you know weeks in advance you have a large group coming in, I'd think any business would be better prepared? Still, I've endured long waits for food to be served and not written bad reviews. However, in this case it has to be said that because our server just seemed indifferent at best, and gave off the perception that we were a nuisance to her, I would not recommend customers going to 3 Brewers in Ottawa if they are in a large group with kids as you might be met with a Grinch of a server.

BTW - I managed to steal some fries from my son's dish. They were good. So, in the review that's the only menu item I'd recommend. My wife said the fish and chips she ordered was overcooked (fish was dry on the inside) while another mom said she was forcing herself to finish her fish and chips. So, I guess avoid the fish and chips?