Chungchun Rice Hot Dog — Restaurant in Ottawa

Went there with my mother after my dentist appointment. Wanted to check it out for a year now, and when we got in, it was pretty cold inside, even for the weather outside. My mom had complained about the smell of the oil in the store when she entered. She left to wait in the car because she really didn't like the smell. HOWEVER! I understand that the smell of oil frying is hard to get rid of and it even stays stuck to clothes and all. Even if you spray some air freshener, it will overwhelm it eventually and may even make the store smell worse.

We got the classic Chungchun rice dog, and it took a little while [around 15 minutes (?)]. Maybe because of the drink order from the customers before me, but when I was served, the employees were pretty chill and nice. The employee helped me nicely and offered some sauces. I asked him what was most popular and stuff. He was really helpful and great as an employee.

For the food, I was a bit sad of the size of the rice dog. it was the size of my hand, up to my knuckles. But when we took a bite out of the rice dog, it was really tasty. My mom preferred it with the chipotle sauce. I tried a bite with ketchup, and thought it was fine.

Overall, we had a pretty good...

The male individual that works there Monday mornings has zero attitude let alone attention to customer service. I wanted to send a written email because when I did my purchase, I realized my order was wrong when I got home and called the store, they pretended they didn't understand me over the phone and refused to give his name (and again at the store, even when I explained why I wanted it) and then proceeded to hang the phone. After that they did not answer the phone. Drove back, same asking for the name of the person who served me, nothing, the woman (who also refused to use her name but had way better attitude to solve the situation), helped me prepare my correct order or so I thought, they didn't. Thrid time is the charm, bottom line one hour after I had not yet received my order for fast food. I'm terribly upset because I love the franchise and the food, but the service is lacking, not Neurodivergent friendly ( I did identify as such...

In short ... I was pleasantly surprised !!! They use rice-based batter instead of flour-based, and each order is made on the spot, which ensures softeness and freshness in every bite. We tried the half mozzarella with beef dog, and added potatoes to it, as well as a double cheese with beef dog, and the third one was a whole mozzarella. The toppings we chose were spicy mayo, honey mustard and hot sauce. All three combinations were delicious.

I gave it five stars for food, because every dog tasted amazing. That being said, we didn't try every combination. The service was friendly and relatively fast. As for atmosphere, there isn't much of an atmosphere really (it's a very small space), but I gave it five stars because the interior looked very South Korean, so it feels as if you get...