Le Bac à frites — Restaurant in Ottawa

I used to be very happy to support this joint, bought frequently and left nice tips. A while back I went for two cheeseburgers. When they handed them over to me, they did not realize that they accidentally made them combos until they asked me what drink I wanted. Once they realized their mistake, they took the food they had already handed to me and removed the fries. Still had the audacity to say "Good thing we caught that, we almost gave away free food!" Owning up to mistakes and being humble to customers when you commit these mistakes is how you get repeat business. However, they will no...

I recently had the pleasure of stumbling upon La Bac à frities, and I can't stop raving about the incredible experience I had! This food truck is a hidden gem that deserves all the recognition for its delicious offerings and exceptional service.

Thank you for making my day with your delicious food and outstanding service. I can't wait to be...

Service is always super friendly and they ask all the right questions: if I’m eating there or not; so they can give me a bag to go, if I would like it all in one container or not, if I’d like a drink etc.

For a fry-shack, it’s opened all year ling and have a little shelter for you to wait under with heaters in the...