Subway — Restaurant in Ottawa

I was in on the weekend and was greeted by very rude staff. They barely listened to my order and proceeded to not toast my sub when I asked them to twice and the staff literally said "no" when I asked to get my Turkey bacon sub toasted. He put three types of sauce on when I asked for only 1 and then ignored my request for salt and pepper and put none. He wrapped it and left it for the women who was running the till. She was nice enough but would not except a coupon I had from the goodlife nor would she use my giftcard, saying it was a points card even though it was a gift from a family member who paid 25$ for it at a different location, and it was in fact a giftcard that was excepted elsewhere! I paid cash anyways but misheard the total as 5.19 when it was 5.90 and proceeded to get her the correct change but the guy stepped over again and rudely said "oh you cant understand us now?" Not sure if he just has a poor sense of humor or if he genuinely is that rude to customers. The whole experience left me feeling embarrassed and humiliated. Terrible waste of time and money for a...

Went in with a code to get a 6-inch sub for $2 when you get a footlong, from the subway app, at a participating location, and told me they could not use this code since my 6-inch was a different type of sub than my footlong. Even though it clearly states that you can buy ANY footlong sub and get a 6-inch. The employee made me wait 30mins so that they could speak with their manager, and all that they could offer me was 50% off the 6-inch. If you offer a deal then that deal should be upheld no matter what, or be more specific with what the deal includes. That along with the employee being extremely rude is why this is a terrible Subway location that you should never come too.

UPDATE: The Subway just down the road accepted the coupon, I highly recommend driving just a bit further for the better customer service (no rude employees) and a much...

I had a fantastic experience at this particular Subway location! It was the ideal place for a quick and tasty supper because of the exceptionally swift and efficient service. One thing that was always good was how tidy the restaurant was.

The kind customer service was what really made a difference. The personnel was friendly and willing to assist. I never felt such ease earlier while ordering at Subway.

I also like to thank the owner for their exceptional commitment to this Subway. The level of service and food quality demonstrates their evident pride in the establishment.

This Subway is a model of excellent customer service, neatness, and a welcoming environment. I will most certainly come back for more of their mouthwatering sandwiches....