Subway — Restaurant in Owen Sound

Had my first rice bowl from the subway on the other end of town and it was so good I decided I wanted another one today so I came to this location because it was closer to my work. First I wasn't asked about my cheese option which is normally standard and was asked no problem the last time. So I let them know that I wanted cheese and that I wanted to pay for extra cheese. The guy who was grabbing my toppings did a great job listen to what I wanted but then the manager came over and yelled at him for giving me so much didn't even let him explain himself and then proceeded to try and give me less than what I've normally even gotten without asking for extra to which I reiterated that I stated I wanted to pay for extra cheese. Which she then stated that she didn't know that's what I had asked for. Which of course she wouldn't she wasn't the one handling my order and never even gave the worker a chance to get a word in how would she. This manager was incredibly rude to her workers for no reason and then they wonder why people don't want to work in fast food anymore. I will never go to this location again I will go to the one all the way across town any day even though this one is a 5 minute...

Abolutely disgusted with with BOTH managers at this establishment. Crystal and the other gentleman (who avoided 100% of giving his name) both screamed and yelled at me when I called in stating all of my sandwiches were labeled wrong for my children and I. (Please note, i was dropping them off lunch at school and took mine to work so not knowing they were labeled wrong before we all ate at opposite side of town). Firstly, Crystal spoke to me and then when i confeonted her about her disgusting attitude, she rudely stopped talking, and handed the phone to her male co-supervisor. Thinking I would get a little ease from this other person, it turned out to be another slap in the face. While they did state they would accommodate me to change the order, the tone and attitude was repugnant and mind blowing. Aside from that, we are starving and wanted some reassurance that they would take the initiave to avoid simiular issues for other customers, in a more positive and comfortable approach. I strongly advised to go to the other Subway across town to avoid conflicts to this degree, especially when you're starving, paying $34 and a 15% tip..(definitely called head office...

I tried to order Subway yesterday, and it offers delivery at the one in 16th, so I did that. My order was cancelled and I didn't receive my food, although I was charged for it. Now, I have the manager Anne emailing me telling me if I had any thing to bring up, to contact door dash, which I didn't know existed around here. I knew we had skip, anyway, here she is messaging me after hours telling me they do not offer delivery, and I am wrong when clearly when you order from the app and google it online, it offers delivery, but, it doesn't say from door dash. So? My question is, who's onus is it to speak to door dash when the customer clearly didn't know it partners with door dash? Also, Anne from Subway 16th, doesn't know what the heck her branch is offering, oh and I forgot to mention the email correspondence she sent well after hours, and as soon as she could this morning to skirt responsibility for this. A sad place to conduct any type of adult business, she will block you if you tell her it isn't your obligation to contact door dash for delivery. If I could give it zero stars I would, her customer service...