The Hub on Martin — Restaurant in Penticton

It's funny. For a person known as never shutting up, I find myself at a loss for words when it comes to describing this amazing place! I came by for the first time about a month ago, and had the pleasure of being served by 'Heidi". Unlike most establishments, Heidi took my dry British humor with a grain of salt, and did not make me feel as I were doing anything wrong.

The second time, I was met and served by the amazing Christie. This lady is the EPITOME of an "Earth Mother". Only a select few will understand what I mean by this. And if she is reading this review, I already know she has tears welling up in her eyes! (I "sense" these things"). When I was told about management, I cringed. Only because of my personal rebellious nature. (I just do NOT "adhere" to people in authoritative positions! Then, I met one of the owners by the name of Kori.. I kid you not, this lady had me rolling in the aisles with her refreshing sense of humor. However, more importantly, she understood MINE, and did not try to "cap" me. (Which would be akin to placing a piece of saran wrap over a searchlight!)

In the interim of all this juicy stuff, I met two of the most down-to-earth, likeable bartenders that I have EVER met. And the I find out that they are brothers! Jared and Keaton.

And sweet Lyss. I'm not forgetting you!

Then AFTER having major positive vibes with all of the aforementioned, I met the other owner, Loree. And (by now, not to my surprise), I joked and laughed with her for most of the day.

Now, normally, I say, "Screw "Political Correctness", and I live by this philosophy - that is, until it affects someone who is dear to me and close to my heart.

A couple of weeks ago, after another bar closed at midnight, we decided to go to the Hub. I didn't have any problem with this, but my friend, wasn't sure he would be accepted as he suffers from various ailments.

Now get this. More name dropping - LOL!

Upon reaching the doors of the Hub, we were not only very politely greeted by a bouncer named John, but the guy even had the class to hold the door open for us!

Later on that same evening, I met the other bouncer (who is equally classy and friendly named Duane), but didn't have a chance to talk to him until last night.

I've been living on my own in various stages of - shall we say - 'success' - since I was 13 years old trying to find food on the streets of Hollywood, CA.

And I kid you not, I have seen, experienced, the good and the bad of customer service. And I also kid you not when I say that out of thousands of places I have frequented, I have never met a staff who is in such "sync" with each other. AND IT SHOWS IN THEIR CUSTOMER SERVICE - which is Gold Star all the way!

Kori and Loree must be exceptional people when it comes to 'vibing' out their staff, because every single one of the people I just mentioned, are genuine, friendly, helpful, kind, considerate and that in itself speaks volumes about the kind of people that THEY are!

A couple of Fridays ago, I went in during during the day and met and laughed with Ami. She turned out to be just as pleasant and awesome as the others.

Later on that night, I met a new bouncer they had when we showed up just before closing. He was on top of his game, but like John and Dwayne, he was an excellent guy. Sorry, but I can't remember his name.

And I feel really bad that the first time I wrote my original review, I didn't give the kitchen staff the nod that they all deserve. So thanks to you ALL!

Take a bow - ALL of you. You all deserve recognition for being the wonderful people...

The Hub is an absolute gem! Whether you're looking for a cozy spot to work, catch up with friends, or simply enjoy some delicious food and drinks, The Hub has it all. The atmosphere is warm and welcoming, with a modern yet comfortable design that makes you feel right at home.

The staff is incredibly friendly and attentive, always going above and beyond to ensure a great experience. The menu offers a fantastic variety of options, from mouthwatering fish and chips and other hearty meals that satisfy any craving. Plus, they often have local events and live music, making it a vibrant spot in the community.

I've been to The Hub multiple times, and each visit has been consistently excellent. Whether you're a local or just passing through, I highly recommend stopping by. It's truly a place where you can relax, connect, and enjoy...

My friend and I went for drinks and to listen to the live music last night (Aug 5). Staff were amazing! Waitresses were all friendly and attentive. I saw a girl a booth over clearly in a state where she needed to get home - the bouncer came over and made sure she got into a cab with her friend and made sure she was safe (in a kind and respectful manner - she wasn’t bounced, he just made sure she made it into her cab). This is such an important thing to have for women - to feel completely safe and comfortable. The band was phenomenal, drinks reasonably priced, and dance floor was bumping. Someone spilled a drink on the floor and in less than 2 minutes the floor was mopped and clean. It’s clear the staff have pride in their work. Loved it, and...