Tim Hortons — Restaurant in Perth

Just like many others shared in the reviews, the people here are often miserable. I can understand- I have worked customer service and everyone has bad days and there are many Karens to deal with on the daily… however you learn in training to smile and bare it. Don’t take your misery out on the poor people simply wanting to order. There are a few nice workers here but the majority could care less. Apart from that, the workers look beyond stressed and this makes me have some sympathy- do they even get breaks?? This leads to mistakes often happening. But the worst experience I had recently was when I waited in line for over half an hour to be served because a large friend/family group of probably ten people were holding up the line and acting completely oblivious. I swear they must have ordered the entire menu. After they were done ordering they blocked the cash so no one else could order and gave the rest of us the death stare. They took so much time that the workers actually had to shut the drive thru down just to serve them. So that meant all the people in their vehicles had to come inside and wait. When I finally ordered, my drink was sloppily made. I just don’t understand why the workers couldn’t have told the large group of friends to step aside and let others order? Apart from that the drive thru is much too narrow for large vehicles to pull through (an accident...

My visit at this tim hortons was not a good one. First of all; the server was extremely unprofessional. I asked for large chill ? The server response was, sorry we have none due to I didn't turn the stove on. The l asked for a chip muffin. Server said, sorry we don't have none due to the fact when it's slow like this we make only just enough to get us by. I said fine. Then I sat down to enjoy my coffee. Well I was so disappointed with the server's responses. Then the server in drive through was training another young lady. When the server told the young lady to smile 😃 when approached the window you will receive better tips from the customer's. I never been so insulted in my life. So I made the comment by saying l wouldn't give a tip now. Brittany said why ?. I said I just got insulted by Daniel's comment. This innocent happened on Sunday. Then today I returned back to get a coffee and a bagel I got stared at from the same server the day before and she made a comment to daniel oh she's back. Let me say this I will never be back here again. I will go to the highway. Graig and RJ was extremely embarrassed regarding the employees at that location I left their a...

worst service ever. the lady employees are rude and i had to ask mulitple times for the lady to switch my honey dip cause it had chocolate on it from the chocolate donut she threw 3 donuts in same one so the chocolate from other two went all over my honey dip when i asked at check out dont put my honey dip in same bag she tried to say they have to its waste of another bag she took the same donut threw it in another bag i said excuse me i asked you to give me a different donut she iggnores me i said it one more time nicely like im sorry can you please give me a different donut i dont want this one she snapped and said we cant give u another donut now leave i said why u put my donut in the same bag as other donuts when i asked u not to when i ordered and she yelled at me and some nice guy who worked in there heard her yelling at me came over told her to go and switched it and apologized . the ladys that work in there are...