MILOS GREEK RESTAURANT — Restaurant in Pickering

Wow. I just returned from taking my young daughters to dinner here. My family and I have been coming to this restaurant regularly for over ten years, and we have always enjoyed eating here. However, I’m afraid to say that those days may have come to an end.

Their posted hours indicate that they are open until 10:30PM on Fridays. I called them just after 8:00PM to confirm this, and was told that they are closing at 9 instead. I then asked if we could come right over (we live just a few minutes away), and I was begrudgingly told that we could, but we MUST leave by 9:10. I said we would order ahead to save time.

As soon as we arrived, we were immediately and angrily warned again that we MUST leave by 9:10. I said we would do our best, which was met with an angered response reminding me that NO, WE MUST BE OUT OF THE RESTAURANT BY 9:10!!!!!!! Moments later, she complained to my youngest daughter (who had lingered around near the entrance) that they have been closing at 9PM throughout the pandemic and everyone should know this – a real classy and welcoming touch to vent frustration at a child.

(not to mention that Google indicates that their information was edited by the business less than a month ago, but I digress).

Our food came promptly and we ate promptly, wanting to be respectful of their wishes for our promptness…but the bitter behaviour did not stop. I asked for some extra tzatziki and was told it would be 75 cents for a small container (approximately a teaspoon). In over ten years of coming here, I have NEVER been charged for extra, and I always ask for more because I love it! I didn’t care, I wanted to have it, so I agreed. While we ate, the waitress hovered over us constantly, and not in a doting way, but sulking and annoyed. Meanwhile, the kitchen staff were openly and loudly complaining about us. Both of my daughters independently told me on the way home about how they felt uncomfortable because the staff were saying things about us. Staff were arguing about other things as well (quite an atmosphere eh?), but we were definitely a target of enormous frustration.

The bill came and I paid it as quickly as possible, including $5 worth of Tzatziki. I checked the time on my phone as we walked out, and we managed to leave by 9:11. My daughters thanked the waitress for dinner and she ignored them.

I honestly don’t understand why they said we should come. I would have stayed home if they had! Obviously, they were absolutely furious that we were eating there, and they made us feel their anger every second that we were there. I feel sick now because I ate so fast (I’m not suggesting the food was bad, just that I shoveled it down my throat due to the palpable belligerence towards my daughters and I). I also don’t understand why they are so unhappy to be there that staying 11 minutes past closing brings about such furious hostility.

As I said, I have been coming here for over ten years. I bring family from out of town here regularly. I have many memories here. I am very sad to report on my experience tonight...and frankly, I find the whole episode to be incredibly strange and confusing. However, I feel that others would want to know about this experience. We weren’t rude or obnoxious – I’ve always felt it is important to be polite to people who are providing food. We were ultimately able to leave when they wanted us, and hadn’t done anything to indicate that we wouldn’t. We sat promptly, ate food as quickly as they could bring it, and got out as soon as we were done.

To me, it seems indicative of a dysfunctional work environment, and it is hard for me to imagine wanting to be fed by this group of people again. Our last visit was not so great, but we didn’t think much of it at the time. Looking back, it seems like a pattern of a place that was once terrific, but is now headed downhill in a hurry. I wish it weren’t so, as I’ve always loved coming here, but this experience tonight was just so aggressively dreadful that it no longer seems like a welcoming...

This place has potential. The location is nice. The food isn’t. I believe that if a few changes are made, there be a lot of happy customers and a lot more business here. I really hope that the owner Can read this review and make some small adjustments, and get this restaurant really well. I see how hard the employers work, and our server was such a nice lady. Unfortunately the food was terrible, the worst I’ve had.

RECOMMENDATIONS: serve a high-quality bread, like sourdough bread, it should be nice and warm. Perhaps paying a few extra dollars, to make some good bread at the back. You may serve olive oil with vinaigrette, instead of slathering it with very cheap oil in a cheap hamburger bread, that becomes, very soggy. First impression is important, and if you bring a poor bread like you did we are already turned off from this restaurant.

The vegetables that came with the dishes, very apparent that they were frozen. Like the ones you get from the grocery shop. My suggestion is that you pick a few vegetables that are fresh, and you cook them, instead of getting frozen vegetables.

You may reduce your items on the menu, but every item you have should be high-quality. The dish my mother received was cold, uncooked,. Terrible feedback about the chicken. And my dish I reserved which was cheese pie, was very poor quality.

I highly suggest that you get another creative chef that can help create a powerful menu and also offer suggestions about how to make it really good and tasty. I think that this restaurant needs a consult with a high chef to really improve the menu. I would be happy to come out and support in anyway (even though I’m not a chef, I see where improvements can be made).

you want to make sure that the spinach pie and the cheese pie are gourmet style. The one I received again was soggy, and not tasty at all, actually it looked like it was very cheap.

To be very honest the quality of this restaurant is one of fast food. There is a poor quality of the overall foods and the way it is prepared. When I come to this restaurant I do not see high quality of food preparation, or thoughtfulness of preparation, and also skill set in how the food is prepared. It looks like there is actually just a rush to put out some kind of food that is made quite quickly and easily without any thoughtfulness or preparation. And we are paying a lot for each item like $20 or more.

Overall this restaurant needs a menu lift, and a whole different energy of the food.

I really hope improvements can be made. It’s not that hard. Invest some time in money, and you’ll have many more customers that...

We’ve been coming here before it was even called Milos so I didn’t check reviews, this was my first mistake. We called and ordered fried Calamari and the lamb dinner. When I arrived to pick up I couldn’t believe how empty it was considering it was a Friday just before dinner in December. I got the food home and noticed they gave us grilled calamari (which we never eat) and called back. The same girl that took our order was adamant she was right and we were wrong. We said we want what we ordered and she said she would talk to the owner and call us back. She called back and said we would have to pay full price and refused to let us speak to the owner or give us his name. We told her they would lose our business and that we would write a review which didn’t phase her. Upon writing this review I thought I would check the last 3 months of reviews. There were 15 1 star reviews (mostly take out) vs. 18 5 star (mostly dine in) I also noticed the “owner” hides behind their keyboard and only identifies as “owner”. I also notice a lot of his responses to negative reviews is a cut and paste reply saying things like “sorry we weren’t up to par”, “we are not a 1 star”, and “we have the reputation of the best Greek in the area”. Please save yourself the time of cutting and pasting a response. I wouldn’t return for $100 of free food at this establishment (not that they’ve ever offered to make it up to anyone in these reviews). There are as far as I know only 2 Greek dine in restaurants in Pickering and the other is slightly better than Milos in my opinion. There are many other good establishments competing for our money in town. Next time I’m feeling Greek food I will go to Floga in Scarborough. I look forward to seeing what will replace you when your restaurant fails judging by the crickets in your dining room and the poor reviews being left online as well as the non existent customer service. It’s only a matter of time in my opinion. Total waste of $55 for subpar food and portions. Read the recent reviews and judge for yourself. My family has always been in the restaurant business and have never treated costumers with such disregard. It is called the service industry...