Spice Cart Indian Cuisine — Restaurant in Port Coquitlam

Absolutely horrible customer service and extremely rude staff. Placed an order of 2 dishes to be delivered. It took over an hour for my food to be delivered. They called me up saying they sent 1 incorrect dish, called the driver back to give the new order. Meanwhile, part of my order was travelling back and forth and the food went cold and soggy. They should have replaced it but the staff was more interested in arguing. Didn't have the decency to apologize. Instead, the staff member said "We are humans we make mistakes, I said right? I am sorry?" - In a sarcastic tone. Didn't even mark the orders correctly, things were mixed up, I called back to ask them and the response was - "You need to open it and see with your eyes, dear". That being said, I was at least hoping for the food to be tasty, but it wasn't. Never ordering from here again. If it were possible, I would've given 0 stars.

Editing the review looking at the restaurant's response. It is convenient and easy to apologize on a public platform receiving a bad review, as opposed to a rude conversation over the phone. First off, the uber-driver never received a bad review on the app's rating system - I am unsure how you could even get that information. The delay in food delivery was also caused by the misplacement the restaurant made, because of which the innocent driver had to go back and forth. I understand your explanation, I appreciate you calling me and updating me about the situation, I do not appreciate the rude tone. I stand by the review, the staff was quite rude, the samosas had become soggy by the time I received them. I hope you can take this criticism constructively as well, like you have, for the past 3...

We ordered take out for the first time at Spice Cart Indian Cuisine and we’ll definitely order again! Great service as well, I had a question in regards to ordering and the person I was talking to on the phone and when I picked up our order was very friendly and helpful!

Everything we ordered was delicious and the portions were great! We ordered the mixed grill, jeera aloo, vegetable samosa, vegetable pakora, butter chicken, chicken curry, lamb curry, daal makhani, rice pulao and family size garlic naan. We ordered the rice pulao but the name written on the container was vegetable pulao which was still good but I wanted the flavour of the rice pulao as described in the menu.

We ordered for 6 adults and a few kids and that was plenty with leftovers. Love the option of family size naan too!

Various spice levels to choose from. I personally prefer the mild spice level as there is a bit of a kick to it already but we also tried the mild-medium and medium for a couple of the curries.

I was a little confused with the name though I thought it was Spice Art but found their website as Spice Cart. I had to check a few times before placing my order to ensure I was ordering from the location I wanted. Maybe they’re going through a name change?

Definitely recommend Spice Cart...

I love the food these guys make! I'm a non-vegetarian and my girlfriend is a vegetarian so we have tried a lot of things from here, all of them are PERFECT!

I found them on DoorDash and ordered a bunch of times, but then randomly I decided to pickup myself once and thank god I did!

The guy I talked to at the restaurant (I so wish I asked for his name) was so sweet, he started telling me about how they have some regulars around the area and when he put my number down for the order he realized I've been ordering a bunch lately as well.

I've stopped ordering via DoorDash and just prefer to go myself because the service is just too good. Ever since they've realized I'm a regular, they usually throw in a Gulab Jamun or rice or something if they have extra. I just love that we have a good Indian restaurant on this side of the map now.

And just so you know, even though I prefer non-veg I still keep ordering their Dal Makhani cause it's just that good. Definitely...