Bamboo Shoot — Restaurant in Prince Rupert

I recently ordered Thai soup and salad rolls from Bamboo Chopsticks, and unfortunately, my experience was not up to my expectations. While the salad rolls were good, I found the Thai soup to have an extremely strong fishy sauce, which made it difficult to enjoy. When I called to ask about the sauce, the restaurant denied that it contained any fish sauce, which left me feeling unsatisfied with their response.

I believe there is an opportunity for the restaurant to improve the quality of their food and customer service. First, the restaurant could ensure that their staff are trained to accurately describe the dishes and ingredients to customers. Additionally, it would be helpful to include a list of all the ingredients used in each dish on the menu, so customers can make informed choices about what they would like to order.

Overall, I believe Bamboo Chopsticks has potential to be a great restaurant with a few improvements. I hope that the business takes these suggestions into consideration and continues to work towards providing high-quality food and excellent customer service to...

I always order the number 60 and it is always delicious! The spring rolls are my favorite as they are flavorful and crispy. Lemongrass pork skewer is well marinated and juicy! Dish size is fair for the price. Their Vietnamese iced coffee is a great balance of sweet and velvety with a dark coffee aftertaste. Their wonton soup is one of the bests I have ever tried! Light and flavorful broth and everything in the bowl cooked to perfection. They are very generous with their wontons. I ordered a large and was very full afterwards. Their bubble tea has the consistency of a slushy which is very refreshing and the rainbow jelly is super tasty.

The customer service is great most days. There is only 1 day I went when one of the ladies seemed annoyed and short that I was there. The other lady was fantastic though so it didn't ruin the visit.

Overall, great...

Came in, no one spoke to us, we introduced ourselves & asked if we could sit. They were apologetic for not noticing us, but it felt weird with Reba McEntire serenading us in the background. Just us, mind you. The place was empty other than the sound of a lot of feminine laughter in the kitchen. Ordered 2 pho, spring rolls & spicy tuna roll. The beansprouts in the pho were old. The spicy tuna roll was made with warm rice, & had tiny chunks of canned tuna in it. Not even big chunks of canned tuna. Wasn’t great. Asked the server for the bill shortly after, it never came out. We got up to leave &...