Pizza Hut — Restaurant in Prince Rupert

Chose contactless delivery option and prepaid on the website and left a clear message (1st photo). Receipt shows Pizzahut's own instruction as well (2nd photo). In the year of tail-end of the pandemic, the delivery person kept waiting for me. Seems like they had a poor grasp of English. That's fine, but training should have included this basic contactless delivery option.

As for the pizza, I haven't had it yet as I was just flabbergasted and had to leave this review. If it were the first time, I would have let it slide, but even during the pandemic, this has been a consistent issue with this Pizzahut location where I would have to grab the delivery in person despite choosing...

We have a tiny little Pizza Hut that just sits in the middle of "ok". Great for when you got a craving for greasy pizza and wings, with actually good breadsticks, but what makes them stand out is delivery service. In a good way, of course. That said, I've often gotten orders where they mixed up wing sauces or forgotten toppings. Dunno if it's some particular people, or everyone pressured to go as fast as possible, but it happens often enough that it is the expectation rather than...

Worlds worst. No customer service.

Online system would not work, had to phone the store.

Store staff could not understand the address, took 3 people to figure it out. As a note, they probably deliver to the work location at least once a week - thought I was gonna have to draw them a map (delivered to my work plenty of times before).

Would not honor the prices that are listed online or accept the coupon THEY emailed me. PAINFUL!!

Ridiculous.

Cancelled the order and went to...