Harvey's

Just went for lunch with my sister, her spouse and my family of 5 (with 3 kids under 9). We thought we’d have a quick lunch together before hitting the road. Well. Our receipt time was 12:53pm and we sat down to eat at 1:15pm. It took 22 minutes for our order, which is in my opinion unacceptable for a fast food restaurant. We watched as the staff very slowly prepared everything as though they had all the time in the world. It was almost comical after 15 minutes had passed. One young lady kept looking around, looking up at us, seemed like she either didn’t care to get things out quickly or didn’t really know what she was supposed to be doing. Can I add that there was no one in line in front of us when we came in. Also, as we suspected would happen after watching the disorganized and slow creation on our meals, we were missing two items when we sat down. They did prepare them for us when we asked. Some of the food was good, but my husband and I thought we’d order something more healthy so we got the Swiss chalet chicken wrap combos. They are $16 each and we could barely eat them. There was no pickle like in the picture. The salad was reasonable, but the wrap I could barely eat. My husband said he saw them pull it out the fridge, take it out of plastic wrap and put it on the grill to grill it. Which means our tomatoes and lettuce got grilled as well. Warm tomato and lettuce = yuck! My bacon was also not cooked which was pretty gross. The washrooms: big hole in the wall in one stall exposing pipes and insulation. The bathroom door was sooo sticky like it hadn’t been cleaned in days. Needless to say, we will certainly not be returning to that location. For $67 we would have been better off going to a sit down restaurant where it may even have been faster service!