I had a very disappointing experience at this Starbucks location. When we arrived shortly before closing, the white female staff member made it very clear—through her attitude and body language—that she didn’t want to serve us. She visibly rolled her eyes as we approached and acted annoyed, as if we were a burden for simply placing an order. She kept asking “Anything else? Anything else?” in a rushed and dismissive tone, making us feel extremely unwelcome.
She also kept insisting that the mall closes at 8pm, which felt more like an excuse to avoid serving us rather than a helpful reminder. I completely understand being tired at the end of a shift, but professionalism and basic courtesy shouldn’t stop before closing time. This experience left a really bad impression, and I hope management addresses...
Read morei was at this starbucks location this evening sitting on one of the chairs just waiting on my ride when i was approached by one of the staff. She told me that the seating at starbucks was reserved for customers only and that i had to leave. mind you it was like 40 minutes to closing and there was absolutely no customers in the store, what harm would it cause them for me to just sit there if i was not actively taking space away from “buying customers” i come to starbucks all the time which makes me a customer, even if i was not getting a drink tonight. it was just an unnecessary thing to make me leave, i unfortunately did not get this workers name but she was an older asian lady. Just be kinder to people, i was not bothering anyone by sitting there for a...
Read moreIf I can give zero stars I will today at 7:45pm I order a drink and it’s not what I asked for. And I went back and told that this is not what I ordered and she got mad and threw the cup in the sink and started acting mad with the cups and she was teaching me what’s the name of the order and then I asked are you going to fight for a drink ? She said to me that I should’ve asked nicely when she actually the rude one so i told her to keep the drink and the money. Working in Starbucks mall way more easier than working in a plaza at least she doesn’t have to deal with drivethru orders. I ordered the same order from the plaza near to the mall and it’s amazing. Better attitude and employees. Maybe you need to learn...
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