CAVU Kitchen Bar — Restaurant in Richmond

I decided to throw my husband, a surprise 50th birthday party and CAVU popped up in my list. I live in Richmond which made this place super convenient and having my workplace close by I had great experience coming to this place before. With a limited budget in mind, I also don’t want to compromise the food, ambiance & overall experience for our love ones and this place had checked all the boxes for me. Dharm & Rishi communicated very well & right away each step of the way. They are so accommodating including menu options, set up and small request here & there were all assisted in a very timely and smooth fashion. Their staff was friendly & helpful and had smile on their faces the whole time, we had a lovely bartender throughout the night (shoutout to him for being so kind and generous! He was the cherry on top of our night) and everyone was as thankful as we are- such a positive environment to be! The ambience is restaurant style but had that classy vibe that makes you feel that you are in a special place. The food was all delicious, it was a buffet and the food was filled all the time, plus the staff at the carving station had this great welcoming smile when he was serving the food. Parking was free for everyone as well which is fantastic. I got a lot of compliments from my guest, thanks to Dharm , Rishi and their Cavu Restaurant team- certainly made my husband party more memorable & special than it already is. As for the price, it is unbeatable and very affordable, amazing places like this still exist! It’s definitely a hidden gem in Richmond and I highly highly recommend everyone to support restaurants like these who strives to provide amazing service while being mindful of the prices they ask from their customers. Thanks again Cavu Restaurant team, Kudos to all...

Cavu Kitchen Bar in Richmond certainly knows how to draw a crowd with their National Burger Day BOGO deal.

The initial service was commendable, with a server who was both attentive and friendly, setting a positive tone for the meal.

The nachos, however, were a letdown, lacking the robust topping variety one might expect, and while the cheese quality surpassed that of Good Co, the absence of salsa left the dish feeling incomplete. The smash burgers, a highlight in theory, fell short in execution with under-seasoned patties and disproportionately large buns that detracted from the overall moisture and flavor. The fries, too, were a disappointment, promising crunch yet delivering a softness that defied their well-cooked appearance.

As the evening progressed and the restaurant filled, the attentive service waned, with a noticeable delay in receiving the bill. Observations of other staff members attending to tasks while my server was overwhelmed suggest a potential mismanagement of duties. This experience leaves one pondering the disparity between personal experience and the glowing reviews Cavu Kitchen Bar...

This was probably hands down one of the worst experiences I’ve had to endure. The food took approximately 40 minutes to arrive and during this time we had no idea what was happening - as in we did not recieve any sort of update for the delay. When I asked the server when our food will arrive, it was suggested that waiting 30+ minutes is normal - lol what?

Finally we get our food and man oh man was it bad. The burgers lacked sauce and the meat was overcooked and crispy in all the bad ways. The fries seemed to be double fried, the nachos were definitely sitting under a heat lamp for 20 minutes.

Overall it was just an awful experience. I would never come back and I definitely wouldn’t recommend this restaurant to anyone. Maybe an enemy, but I don’t have any.

I wish I read the other reviews suggesting the same thing but I didn’t and I mean - I got the exact same experience they did which was very poor. I hope others read this before going there. It isn’t worth it and highly inappropriate for a restaurant in the Hilton hotel....