Double East Cuisine — Restaurant in Richmond

A very bad experience tonight. We’ve ordered ‘fried chicken slices with sweet peas and peaches’ from the menu. It came up with snow peas and chicken slices. We ordered this dish because of the peaches. The restaurant owner ignored my comments and said that that’s what they had despite I confirmed with her again and again the dish I wanted.

All dishes came with lots of onions (we had 6 dishes). I can say onion is the main and the rest are side! That’s obviously too much and unnecessary. Maybe they wanted to make the dishes look bigger portion.

This was our first time and of course our last time.

This’s the worst restaurant we’ve ever been. I hope the owner can view this comments and good luck.

Sorry i did not take any pictures...

We went in and ordered some food in late night. We weren't feeling super hungry so we only ordered three dishes, which is actually quiet filling for two of us. The waitress rudely asked us if this is all we were going to order. We said that's all we want. We then felt like the server's atmosphere was very rude toward us. So we decided not to eat there anymore and just take out. When we were paying For the food , the waitress kept on badmouthing us when she was packing up our food. This is the worse experience we have ever had for Chinese food in Richmond. Would never go bk in again and definitely don't recommend u to go unless you are going to order 10 dishes...

Lady boss was not too ethical. She advised us to get two dishes which were all deep fried. There were only 3 of us, all seniors. We ordered 3 dishes and then we saw that there was rice in clay bowl. Therefore we ordered that as well. When it arrived, we were shocked to discover that the bowl of rice alone was good for 4. I just felt that she should at least alert us of the quantity. Quality is ok but as I said, boss seemed to be more concerned with mo ey rather than conscience. Also, she politely asked us to leave as some clients were waiting for our table. In fact we just finished our dishes and stayed for less...