Subway — Restaurant in Richmond

Do you understand how long it's been since I've had a PERFECT sub made for me? I'm pregnant and all I want is a little bit of everything, with a pile of pickles. The woman making my order hit the mark and was so personable. Legit, every single cucumber and tomato were in a perfect line and touching when she made the sandwich and she took her time to compress the bread so it wouldn't break or rip before she cut it for me. I'm very happy and will be back again. Thank you girl with cute burgundy nails(sorry I forgot to read your name tag) Hope you have a great day and everyone is kind to you. Did I mention that you handled the neurotic woman in front of me with absolute class. Standing ovation for treating her so kindly, even though she seemed like a...

1 star for Bhubh. Usually this location's service is okay, but today just blowed my mind. The server seems don't wanna be there. I ordered a foot long herb&cheese bread with pizza and ham, first she told me that there is only white and brown bread left. OK, I went with white bread, when she put ham on it, only 5 pieces, I called her out, she threw another piece on it. Comes to veggie, I asked for extra cucumber, she threw 8 pieces on there said it's already extra??? She then explained that it is company policy, they are only allowed to put 6 pieces of cucumber on a foot long...

Edit: Originally gave 1 star for the poor service, but the sub we got was pretty well made compared to some other Subways. Ingredients were fresh, so 4 star for the food to bring the rating back up.

Same experience as another customer below. I made an online order and pick up time was 12:20pm. I went into the restaurant at 12:16pm and told them I was here for mobile pick up. They rudely responded that there are still 4 minutes to go. I was the only customer waiting at the...