COBS Bread — Restaurant in Saanich

Usually I have positive service. Today. Was exceptionally bad. Fair enough I came in at 5 to 6.. 5 min before close. I understand if people are tired, had a bad day ect. I asked very nicely for my loaf regular sliced. This takes 15 seconds. I was told it can't be cut. I asked why.. he preceeded to tell me "we shut down the slicing machine 10 min before closing.. I've been a baker and front staff. For this company Also thinking of coming back. You don't shut down the slicer,it stays dormant until activatded. Then told him "I used to work here, that's not how it works" he then told me... it's a new policy. I'm sorry have the rules changed or is this horrible...

This location has deteriorated over the years. Terrible customer service. Nobody seems to want to work it’s a shame. My husband and I showed up just 2 mins closing time at 6 on a Sunday. The guy was sweeping and doors were open. Asked politely for a loaf of bread, the guy didn’t even look up, make eye contact, told my husband no he can’t. It’s baffling there were people waiting to load their Van with left over bread. I don’t understand the mentality here it’s pretty pathetic. May be the owner should find people that want to actually work. Long time customers. Not...

Cobs bread are not only the best for their taste, but also for their staff. We were home after a daily trip to cobs bread when we heard a knock on the door. We opened it to see a gentleman - Warren Fergus, the manager from Cobs in Royal Oak. He made the trip to bring us the wallet we forgot at his branch. Can you believe it? This truly is a reflection on any of the stores he manages. We hardly have the words to express our deep and sincere gratitude to Warren and the rest of the amazing people at the Royal Oak's Cobs...