Niloo Restaurant — Restaurant in Saanich

I went to a Persian New Year party on March 22 At the Victoria Scottish Community Centre. This Company Niloo Catering Server the food. It look delicious. But after eating i felt something not right . But didn't think about it. Lots of people got Food Poison and they said there is a bug and Flu is going around. I have mentioned it to Jim from Scottish Community. He reported it to the Food Poison people. But this Niloo Catering and I have had two decision with Aylar. She siad to me she will email everyone and let them know. After one week she has not done that . I had to go to the emergency Hospital and see my family doctor to. They had four Mayor from the surrounding community come for dinner to. She mentioned to me the community of the business decision was not to email everyone. I high recommend no one to go eat there or do business with this company. Because they are not honest about things go wrong. They don't follow the Canada rules and regulations at all. I know things happen but after 3 1/2 week they still don't want to do anything about it. Many of my friends and I have heard about other people getting sick to. I am glad no one died on the day . But don't know the future when they have another function similar to this kind of event.

After talking to Aylar and Iman who say he is a doctor. I am not the only one who got sick . They know that they are hiding something from everyone. Why they can't email everyone who was there to fine out exactly what happened. This is a very serious matter about getting Food Poison. If they don't do anything next time I hope no one died because everyone of you who got sick and keeping your mouth shut. This is serious matter. When everyone keep quiet then this will happen again and What will Niloo Catering do that time when someone dies eating they food . This is the worst Iranian food I every had. Because it got many food poison. But my friend keep they mouth shut I don't...

I recently visited Niloo for the first time, and while the staff were friendly, and the food "OK", I have some suggestions for the owner that I feel would provide for a huge improvement:

1. The lighting is horrible. It's what one would find in a Dollar Store or Wal-Mart, and is obviously just the leftover lighting from the previous tenant. If you were to simply replace all the mis-matched bulbs with ones more appropriate for a restaurant (3000 Kelvin - less blue and harsh), it would be transformative to the ambience.

2. Instructing the seated customers to clear their own plates & cutlery into the appropriate bins was a surprise, and just made the whole experience seem tacky.

3. At one point during our meal (and conversation), a loud blender was turned on for quite some time, and its location was right near where people were sitting. I suggest that it ought to be located in the back, or if that's not possible, prepare those blended items out of store hours and refrigerate them. It was really off-putting.

4. Music. When people go to a Chinese, Indian, Greek (etc) restaurant, they want to have the whole immersive experience; a little escape from what is culturally familiar, and the background music is a key component. The background music playing at Niloo was just generic North American drivel, and it just didn't fit, it provided for a huge disconnect. You are offering "Persian" food, so if you were to play some sort of nice Persian music, it would again add massively to the overall experience.

5. The food. I ordered the Beef Kebab, and while the amount of meat was sufficient, the amount of white rice was enough for four people. The whole tomato was burned black, and we know that any blackened/burnt food is carcinogenic, so I didn't touch it.

You're off to a good start, but it is those who pay attention to detail that...

We chose Niloo to cater our wedding dinner for 4o guests, and they truly exceeded our expectations. From our first contact, they were clear and transparent about pricing. Aylar sent me the details of the food and its prices, which made planning so much easier and stress-free. What really stood out was how flexible they were with the menu. They worked with us to create food that was not on their regular menu (such as Morasa Polo and Bell Pepper Dulmeh) and catered to our guests’ dietary needs (vegetarian options), without ever making us feel limited. The food was delicious. Our guests couldn’t stop raving about it! The team was professional, organized, and kind throughout the whole process. We chose to serve our dinner ourselves as it was a bit of a casual wedding. The Niloo staff was on time, and they even left their portable food warmer for us. Highly recommend Niloo if you’re looking for catering that’s not only delicious, but also thoughtful, flexible, and reliable. They were a huge part of what made our wedding dinner...