I recently ordered Deluxe and I was very dissatisfied. Ordered it later in the evening went down, picked it up. It was probably around 9:30. Got it back to the house. Me and my girlfriend 22 piece fish and $3637. In the fish was light minced. It literally fell apart right on her paper plathe fries were dry there wasn't much flesh to them. I have an had Deluxe and quite some time. I'm going to chemotherapy and radiation. I have not been able to eat in months. So when the radiation started shrinking the tumor that's in my throat. I decided that I wanted the Deluxe, needless to say, very disappointed, I'm a Cook been one for 35 years I don't like to complain, but $35 for what I got was very dissatisfying. Sorry anyway, have somebody can get back to me? I would really appreciate it. I called because you can't even. Complain on the website. It keeps prompting you to join the Deluxe club. The girl told me nobody else had a problem doing it on there. That's the only reason why I'm writing a review. I don't like the black ball restaurants. Because I work in the field and I know they go through a lot of different stuff. Very aware of that, so reviews can hurt business....
Read moreI have been buying gift cards since you have even offering.I usually buy 100 dollar cards,using them during the year.It really bothers me to inform you that I will never buy them again.You have raised the prices twice in the last month and a half.It nowcostsover 4 dollars for a small fries.Iam outraged by this.Three years ago,I bought the cards and they gave me the bonus coupons.WhenI first used this purchase,3 months later,I noticed I had an extra 5 dollar coupon. I BOUGHT THE COUPON back to the manager at main street Saint John.She is an awesome managerI am a very honest person.Deluxe French fries are the best,no doubt about it,but you do not need my money any more.I WILL NOT DARKEN YOUR DOOR AGAIN.IHAVE 28 DOLLARSLEFT THAT WILL NOT BE REMITTED.I AM 68 YEARSOLD,PLEASE FORGIVE ALL MY MISTAKES IN WRITING THIS.IT HAS TAKEN 45 MINUTES JUST TO GET THIS MUCH WRITTEN DOWNI DID NOT EVEN FINISH MY LAST ORDER OF FRIES.I,M SOOO UPSET.NO NEED TO CONTACT ME, I,M DONE. SHAME,SHAME SHAME ON...
Read moreI love the food, it's usually a treat to myself every now and then, but this trip was far from great. I placed my order for a large clam and fries special, and just as I finished paying a regular customer came in and the cashier immediately called back their order, completely neglecting mine. 15 minutes later, I'm still waiting despite every person who came in even as much as 10 minutes behind me having gotten their orders and left. Only at that point does someone take notice I'm still waiting and finally put my order down. There was minimal effort to apologize, which felt more rote and not really at all sincere, and not even a small token like a free drink or coleslaw was offered for the lack of service. The food was still good, or this would be even lower scored, and despite wanting to have visited again the lack of service has had me choose...
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