Tim Hortons — Restaurant in Saint John

Went there everyday at least twice a day, but the other day I had a really bad experience and when I called and spoke to the manager she said that she would have to look into it and said that it's because the kid was only 15 and that's why he said what he said, unexceptionable I manage a company and I know that training is everything. I also know that you don't make a customer sorry for calling and letting them know about staffs behaviour. Now I will say the morning staff there is awesome and always nice. There's also a guy that works mostly nights and he is also really good I'm saddened that this experience and the experience with the home call to the manager left this sad taste...

Myself and two others attended Tim's on today's date (22, Jan. 2024). Each of us ordered the same thing - the soup and sandwich meal. The sandwiches were fine (nothing remarkable about them) but the cream of broccoli soup was remarkably less than underwhelming. It wasn't much better than tap water with a few bits of broccoli in it. Very (very) watered down and lukewarm. It didn't even taste bad because it had no taste at all. I can't believe they're flogging this stuff and no one has called them out on it. Needless to say, we won't be ordering that anytime in the near (or distant) future. Shame...

Tired this location for the first time and I was there for my lunch and I ordered crispy chicken habanero bowl, lid of bowl looks like it’s coming straight from bin, stale and raw chicken, very hard to chew and for the potato wedges those were not even crispy only my drink was fine. It looks like somebody cancels their order and these guys kept that to pass it to somebody. I always order same meal at all Tim’s location but never had an issue with my food. Tim says always fresh but at this location I think they forgot about...