Sunset Grill — Restaurant in Sarnia

I usually enjoy my breakfast at Sunset Grill, in Toronto. However, this Sarnia location has changed my perception of the restaurant drastically.

I was visiting family in Sarnia and suggested we eatat this Sunset Grill location on Sun April 30th at 11:45AM.

I called ahead of time and asked how we can accomodate for 22 people (5 families). The waiter nicely explained that it cant be booked in advance, however, they're not that busy so they should be able to seat us separately as we arrive (and with different waiters). I agreed that this would work for us and informed my party to head to the location.

Upon arrival there were many empty tables. I, being first in line, began to tell the waitress that we had 22 peopl to dine-in. The waitress (waitress #1) explained that we wouldnt be seated together and would not have the same waiters. I told her that was okay (since we had called in advanced and this was explained previously). She seemed to get flustered and instead of proceeding to seat our families, she called her colleague (waitress #2). Waitress #2 tried to explain the same thing to me, again.. "we cant seat you all on the same table, you cant have the same waiter and the food may come at different times"... I said "thats fine please go ahead and seat us".

As I said this waitresss #1 went ahead and allowed other guests (not in our party) who had just entered, and seated them immediately. I looked around wondering "excuse me, couldnt you have started seating our party???" The response was "dont worry we will seat you"... but that didnt happen! At that point waitress #2 came to me in a very sly manner and said "I dont want to push people away but this is just going to be too complicated.. there is another restaurant on London Line that would have space for you all". I couldnt believe my ears! What!?? I didnt want to argue nor did I want to make a scene and cause others discomfort.. so I left with my family.

I cant help but wonder why these two waitresses were so reluctant to host our party. Could it have been because of our skin colour? Or religious dress? Perhaps we didnt exactly make them feel "comfortable" as we didnt look like them.

It was utterly shocking and quite frankly disgusting the way they treated us. And for those wondering, no! they didnt blatantly kick us out of the restaurant or say racist slur. However, the unnecessary delay, reluctant looks, and counterintuitive suggestion of going to another restaurant all point to them basically not wanting us there.

SUNSET GRILL- this was a disappointing experience and unacceptable treatment. I hope someone deals with this soon and trains the Sarnia staff to catch up to the 21st century. We are not living in...

Went to try this place for breakfast as we are huge local foodies and love supporting local! When arriving the lady working was standing outside talking to her friend and screamed “do you have your vaccine” at us, while we were still in the parking lot (which we do, we have had our vaccines for months) this felt off putting and not very professional. When replying yes and going inside we showed her our vaccine passports and she said she couldn’t accept them.. they were the vaccine receipts downloaded right off the ministry of health Ontario website and we explained that to her, she wouldn’t accept it so as we dug through our emails to find our original receipts she was extremely rude to us and had an attitude the entire time even implying we didn’t have our vaccines.. I’m super frustrated, we found them in our emails and then she finally accepted them but was SO rude that we didn’t even want to sit in the restaurant in front of customers that she just yelled at us in front of. Very upsetting that one bad experience at a restaurant will put a bad taste in your mouth forever. We said we would go somewhere else and the employee said “no where will accept that “ but we went to John’s right after, they accepted it and we had a great breakfast! I understand the stress on a restaurant worker having the be on the defence with possible anti-vax people being upset at them for the rules this was NOT the case. We are pro vax and just wanted to try a new local spot. Disappointed to...

Just back from our 1st visit to our local Sunset Grill and likely our last ! We were seated promptly and brought coffee and water right away....good ! My wife order a meat lovers poutine which was advertised with hollandaise sauce and chives(which she luvs). Her meal was good ...... hollandaise sauce was good but no chives so not so bad altogether but I ordered blueberry pancakes advertised as light and fluffy ! When I got them they were barely warm and then the butter I was given was FROZEN whipped butter which is one of my pet peeves at any restaurant ! Now that was bad enough but to top it off the pancakes were leathery rather than "light and fluffy"! When I went to pay and the cashier asked me how things were and I told her all she said was "I'm so sorry".......no discount offered.....not asked if I'd like to speak to the manager.....NOTHING ! As I said, we likely won't be going back...