KFC — Restaurant in Sault Ste. Marie

If I could give less than one star I would.

Details: I attended this location via the drivethru on January 22nd 2022 at around dinner time. I ordered the "Big Crunch box meal" with a Pepsi and coleslaw. When I got home I quickly ate the drumstick and fries, which were as expected. When I opened the Big Crunch sandwich it looked fine from first inspection. I took a bite and noticed the taste was a bit off. I looked at the lettuce and it seemed a bit on the not good side. I figured maybe a couple pieces of bad lettuce got on it, so I scraped the lettuce off. I continued to eat the sandwich and noticed the off taste was still there. I ate about half the sandwich before I stopped and figured something was really up with it. About an hour after eating it I started feeling ill. I ended up spending the night in abdominal distress with constant trips to the washroom. I was not able to sleep and had the chills. I resisted throwing up but realized this may have helped me feel better sooner. This isn't my first bad experience at KFC, but it will be my last. They really need to fix their cleanliness and quality control issues. (They definitely don't clean their pop machine enough either).

Recommendation: Avoid this location at all costs. (The one on Great Northern road is not much better either)....

Went to this KFC location on a Saturday evening before 7pm and the place was flooded. It looked like they were closing up despite the fact it closes at 10pm. By flooded I mean someone tried to mop by dumping a bucket of water out. It was not easy to walk up to order, nor was it easy to walk over to a table. Despite the fact all tables but one were empty and someone had obviously been cleaning within the last few minutes EVERY SINGLE table was dirty.

I politely complained after ordering food and after a few minutes someone came out and wiped the tables somewhat. Crumbs still remained and even she almost wiped out on the floor. Seriously 30 seconds of cleaning is too much to ask for? There were several people working but seemed to be taking advantage of the quiet night by not working.

Food was fine at least but given the state of the front who knows about the back. Gotta eat somewhere but this place...

Absolutely fantastic!! I didn’t knew col sanders chicken took 2 hrs to cook and get delivered. On top of that when it arrived my boneless bucket was more like a spine less bucket as everything was soggy and I guess was kept sitting for atleast 30 mins for extra flavours to seep in . On top of that they don’t receive calls ,it’s by appointment only .so if you order delivery, forget about talking to them on phone as it’s never answered . Finally , someone answers the call 1.30 hrs later and tells me they lost my receipt and that it would take 30 more mins for my food to arrive . I have worked for yum foods and never would have thought things like this could go down . Grow up and act like a restaurant!!!! Horrible !!! Not at all ordering again !!! Thank you ! Btw , the chicken was...