Terrible customer service today. Normally have great food, friendly service no issues. I normally don't post negative reviews but this person Shonda ( how ever you spell it) should not be working in customer service. I ordered three pizzas , she did not repeat the order back to me. I called stating one of my pizza's was a pepperoni / bacon and we got a bacon cheese? She very rudely state she repeated our order back to us and how I was in the wrong. She then went over my order and I stated I never ordered extra cheese on any pizzas except my thin crust. She was argumentative, and then reluctantly and rude said she would send another out and I could return the cheese bacon. I differed and asked her name and said I instead would post a review as this was unacceptable customer service. I would have been happy with a "sorry" or what can I do for you. Definitely not the normal standard from Domino's, always enjoyed ordering from here but this was not acceptable. I am a repeat customer and will order again as long as I am not...
Read moreWe called today to place an order for delivery, football was on so we knew it would be a bit of wait, that aside the customer service was a joke. She hung up on me and when I called back her response was “ well I had another call and you had not made a decision.” I had to laugh that she couldn’t even be bothered to lie lol I literally just asked my friend what topping she wanted and that was too much wasteful time for this girl on the phone. I don’t really think there is any reason to hang up on anyone aside from being disrespectful, apparently she didn’t she share that opinion.
Moving on we finally get our food, they did not put any of the dipping sauces in, the pizza was over cooked and the overpriced chicken bites looked mostly like cat food. Normally I don’t even make food reviews but this was by the worse experience I have had with a restaurant in ages. I understand if you are busy but being rude and then sending garbage food for $50 is a little much. Do...
Read moreAtmosphere is not applicable as we had delivery.
Selkirk dominoes is still one of the fastest pizza deliveries in town. For a cursory pizza place the pizza is still really decent for the price point on the deals. Little more sauce and toppings would be better, but life everything else right now harder for businesses to turn a profit.
They called to let us know that they were out of one of our style crusts we ordered as it was an order half hour before they closed at 3am, so they confirmed they could switch to another route of crust. Which was good in then vs just doing it without asking like some other places might have done.
Driver was really friendly and just added to a positive experience.
Again I was not ordering I high end pizza from a homemade top end pizza place, we ordered from a franchise and got what we...
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