Dairy Queen Grill & Chill — Restaurant in Southeast

If I could give zero stars I would. This isn't the first time l've had food issues with this store, but I decided to give them another chance since they’re closer to where I live. I ordered the backyard ranch burger but requested special instructions to remove the bacon and ranch sauce. I also ordered a bacon two cheese deluxe with this order. However when I got the backyard ranch burger there was bacon and ranch on with the littlest dollop of the bbq sauce, the bottom of the patty was completely dry, and with the bacon two cheese deluxe burger I got for my sister it was the flattest driest burger, it was just cheese and meat. The last time my order was messed up I just took it and didn't complain, because I thought maybe it was an isolated incident. Clearly it was not. I'm not the type of person to complain very often but the food quality at this location is beyond dissatisfactory. Would definitely not recommend ordering here not even...

I had a frustrating experience with this location trying to order a cake for a birthday. The communication back from them was almost non-existant. I emailed twice far ahead of time but received no response, so I called. I got told they didn't have the order and to call the next day. When I called the next day there was still no confirmation they had the order. I essentially was told just to come in on the weekend to see if it was there. How does that make sense? The woman on the phone then asked me to call her number instead of the stores? I asked if I could just give them the order on the phone to make sure they have it now. I got told no. At that point I told them I would call elsewhere for the cake and called a different location that took my order thoroughly and provided me with a cake order number. Get it together with your customer service! The only reason I'm giving this a 2 star is because a couple of in store...

Don’t go to this location of Dairy Queen, instead drive extra 3 minutes to go to the next nearest location on 23rd Ave near 50 Street to save on PRICES and get QUALITY product and service.

1- Some short sighted, unseasoned and inexperienced Franchisees and business operators like the one from this location seem to think that their cheap tactics go unnoticed by the customers. All they then reap is falling sales!

2- I bought blizzards for family from the DQ at Ellerslie, our cups were about 85% full instead of being 100% full.

3- The price per cup (despite expressing my doubts with the server) was more than the prices at other DQ locations in Terwilleger and the DQ location on 23rd Ave near 50 Street in Edmonton. I did not check other locations.

4-Family and friends will...