Dairy Queen Grill & Chill — Restaurant in Squamish

Terrible experience, I won't be back.

I asked for a large strawberry sundae, but to please only put a little bit of ice cream in it and lots of strawberries. I stated that I was willing to pay extra, as I have been charged extra for the extra strawberries at some DQs in the past. When my sundae arrived, the amount of strawberries was pathetic! When I asked why there was such a small amount of strawberries, I was replied to in broken English so bad I couldn't understand them.

Every other DQ I've visited in the last couple of decades has always accommodated me in this request, and few have ever even charged me the extra amount that I offered.

So, thanks to this absolutely unacceptable service, I will never again go to this DQ location. The people running it are so cheap. The head office of DQ should investigate this location and consider removing...

Never had an issue here before today, lady at the window handed me a shake and the lid wasn’t on properly so it spilled all in my car down the seats litterally everywhere accidents happen so I wasn’t mad until while we were cleaning she tells my partner rudely we need to get out of the driveway mind you we hadn’t even gotten our food yet?? Then asks how I’d like to pay for the new shake like really?? I replied saying how the lid wasn’t on properly and she said well it wasn’t my fault.. had no sympathy at all like do u not see the huge mess I have to clean now? Wow not the kind of customer service I was expecting.. I will not be coming back after that.. so...

This is just another franchise of Dairy Queen but there is something wrong at this one. Their freezers don’t seem to work. I have tried once per year to give them the chance at redeeming themselves but I refuse to buy ice cream here. The ice cream WILL NOT make it home if you go through the drive-thru. Any ice cream product coming from the machine turns to a runny mess within five minutes. The last time I tried was a week ago, it was barely 10 degrees outside and it was basically creamy cold soup when I got home. Worst Dairy Queen ever if you can’t put the ICE in the ICE cream. The service and restaurant are as...