Little Caesars Pizza — Restaurant in St. Catharines

I ordered a custom 12" pizza with pepperoni, bacon and hot peppers. When I opened the box it had no hot peppers. Called to let them know. They confirmed my order as the pepperoni, bacon and hot peppers and then got disconnected, no call back. Called again no answer. Ate the pizza because family and I were hungry. Called a third time and got told they checked woth manager and the person who made the pizza.... they doubled the bacon instead..... ok, not what I ordered. I had to ask what were they going to do to prevent this mistake from happening again. This is when I was offered a free topping on my next order..... I asked what steps do I need to do to ensure I get the toppings I ordered since I order online. Oh just call, they have the free topping on file. I left it alone at this point because I don't care about the $2 for a topping but I do care about customer service and a simple I am sorry your pizza was not as you ordered it. They made a mistake and did not make an apology. For me I will think twice before ordering a custom pizza or maybe at all from this location. Convenience will be the...

This isn’t a review of Little Caesar’s, but more so to their choice of delivery company Door Dash. I ordered a pizza for my brother with clear instructions that the tip would be given at the door. This is done so that if they want their tip then my brother gets his food right away. Well the last time Jan Carlo of Door Dash simply left the pizza on the ground and left. When my brother found the pizza it had an extra free topping of black ants. Thanks door dash for not having the ability to complain to or write a review. Sorry to Little Caesars for having to write this on your page. My brother does not have a cell phone so I do his ordering. I’m not always in the position to call him when his food is arriving, hence the tip at the door as well as he knows it has arrived. He does have a doorbell as well. Even knocking on the door would work, as it’s a very small...

Going to start by saying I will be contacting corporate as well.

Walked in to see zero hot n ready pizzas. Also walked in on 2 "ex" employees fighting with the current what I assume is manager on duty. There is another employee who was being sent home due to her wanting to follow company policy and health and safety guidelines in regards to expired dough and improperly made dough. Apparently this location serves expired dough all the time. The two employees who were fighting with the manager were mentioning how this location modifiess workers hours to pay them less, and then they verbally fire them and never give them their final pay.

Avoid this location at all costs.

Corporate will be hearing about this, and so will...