Dined here with my grandparents the other day. We all ordered wings. Food was okay however the service was terrible. First called to see if they had room for three before coming in and whoever answered the phone seemed angry we had even called. No worries, we had heard great reviews of the Chicken Wings on Facebook judged by the “walking man” of St. Catharines so we still wanted to try the wings. We arrive and are brought to a table by our waitress. It had yet to be wiped down. We brought this to her attention and she didn’t seem to take this too kindly and tried to hide her annoyance that we had pointed this out. Her mask didn’t fit her face and was just sitting on her chin. My grandmother had politely asked her to position it properly and again hit with a little reluctance and annoyance. Although we are all vaccinated we still worry about the growing numbers due to the Delta variant and my grandparents being seniors. After we had ordered our drinks our food had arrived shortly after. My grandmother was not impressed as the menus said “jumbo wings” and thought they were puny. However I found the Wings tasty and filling. Though carrots/celery sticks were not included and the blue cheese was an extra charge. This was not brought to our attention until after our food was brought to us. With only two other tables seated in the joint, we figured she would have come back sooner to ask if we wanted refills on our drinks before we finished them. If you’re annoyed to be serving people, you should not be in this industry, bestie. Overall not a pleasant experience and we will...
Read moreEven John Taffer from bar rescue could not save this restaurant and bar. This was literally the worst restaurant I have experienced in my life. The so called award winning wings were cold, bland and tasteless. After eating three I had to send them back. Get this, they served them to me in a styrofoam container even though I was eating in. They provided no cutlery or even napkins. The waitress refused to provide a plate. Even after asking for one for the sad excuse for wings. For the encore The following chicken salad actually contained NO CHICKEN!! I am at an actual loss of words for what transpired here today, is this place some kind of sick joke? Am I actually living in the twilight zone? They lied about being wing champions and this is what I got, this place needs to be reported to public health not given a gold medal. And we are just talking about the food at this point, the service was next level awful. The career waitress has an IQ of 45 at best and the attitude and attention to detail to match her A plus personality. I almost have to laugh at how bad this was, after taking the award winning wings off the bill they come back at 15% off the list price and she goes on to explain this. Only two things wrong here, firstly the math it was actually 50% off. Second, she said it should be taken off completely, so sometimes you just have to cut your losses and...
Read moreWe came in as a walk in party of ten, on 5 separate bills. The space here was adequate to accommodate us even though they were pretty busy. We came here on a limb and weren't sure what to expect but we ended up having an awesome experience. Not only was the food great including large portion sizes, the restaurant was clean, spacious and we received quick and exceptional service as well. Our server Shannon took great care of our party. She was friendly, accurate and unfazed by our loud selves and loud group. Shannon is great at her job and hopefully she receives some recognition for how great she is at her job. She was personal, approachable and funny. She got everything right and stayed on top of our drinks and the quality of the food/the service. For a last minute choice to come here, we will definitely be back. The food was amazing too! 10/10 experience! The price was great as well! Two meals, an app and two drinks for $60 including upgrades on our meal sides. I definitely would recommend this restaurant. It's family friendly and again, super clean. My only complaint, IF I had one, would be to have the option of a steak on the menu, especially since you offer a steak sandwich already but putting that aside, the food was fantastic. Our table got burgers, wings, apps, sandwiches and salads. NO COMPLAINTS! Thanks...
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