KFC — Restaurant in Surrey

Update : This is still the slowest fast food restaurant on the planet. It's like walking into a time warp. On the plus side I saved $7 today in gas by parking and walking in, instead of using the dro/ive through. The restaurant is nice and clean and the taste and quality are good, it's just the snail paced service here makes it a 3 star. Nobody was standing around either, everyone was busy working. Staff was polite, just need to figure out how to speed things up.

This place used to be great, but the service is too slow to even bother trying to use this restaurant. It's always lined up out the drive thru into the parking lot and it moves at an average of one car every 10 minutes. I was just there and couldn't afford to wait anymore. I waited in drivethru for 17 minutes and still hadn't made it to the speaker.

I'll send my wife sometimes for dinner here and it turns a 15 minute stop into 45 minutes.

I won't be back to this location until the manager can confirm here on google reviews, that the wait times are back to a fast food level.

I've had faster service at sitdown...

I will never eat at the kfc again they measure the beef in BEEF BURTITO i opened it up because there was barely any beef in the burtito????? issues i had when i called cloverdale kfc!! When i called to complain on the phone about it the employee didnt even understand english on the phone.??Than he got all defensive when i said do you not understand what im saying? He said just because you are born in canada you think you can talk bad to me and than hung up. I called back a different person answered he said sir come to the store. I drive to store and there closed at 9pm I knocked on the door and the employees first ignored me than one guy with a accent says we are closed sir.I said i just called they guy said on the phone to come to the store.He said sorry we are closed i took the burritos and showed him he said we are closed i than through the burritos at the window and got into my car and drove away ..never again shameful discusting service cloverdale kfc is terrible customer service and has ruiend...

Why inconvenience customers especially after they waited 15-20 mins in a drive thru and have salad missing and cold food by the time they get it home promptly ? Staff apologies received at the window for the delay yet on top of it salad missing and cold soggy fries and chicken ? I didn’t order poutine. Asked the employee at drive thru if the receipt was in the bag and she stated “yes”. Got home and receipt was not in the bag. Had to come up with another dinner last minute that night. How was I supposed to drive back with it when I’m occupied with a busy household ? Load the kids in the car after 9 pm on a weekday ? Have empathy. Not my problem the food order wasn’t correct. No one told us to take photos when I called back. I enjoyed KFC for over 20 yrs and looks like it’s come to an end. Will be letting people know of this scenario and not bring any business forward to this location again. Reached out to guest.experience @canadafastfoods.com yet no empathy and they simply don’t care. Don’t...