I was about to response back to the owners comment on my review and noticed that it's gone. Not sure if it was deleted or a glitch in the system.
Anyways, my wife loves OPA specifically your calamari. She's been really sick lately and wanted OPA for dinner. When I came to grab dinner, I decided to get something for myself. I had an issue with what I was served as the portion to cost ratio was off and I was given something extra after having to speak up about it.
Unfortunately, my wife was very disappointed with her calamari. Making her happy was ultimately my goal as I wouldn't have chosen OPA for dinner. I'm not sure if the oil was old or something was off with the calamari but it tasted stale and the salad was all soggy,.soft etc. I tried the calamari to see if it's just my wife's taste buds due to being under the weather but no it wasn't good. I didn't bother driving back as the experience from the beginning with my food wasn't the greatest. Also, I live 15 minutes away and everything was cold. I understand that food does get cold but it wasn't even warm. Overall a bad experience when I was trying to put a smile on my...
Read moreStore closes at 11pm. I arrive at 945pm. I see staff cleaning their floors and grill. When I ask to order the chicken platter, staff states that they are closing in 45m and only fried food is available. This is an inconvenience to anyone who prefers driving to the store to get fresh food instead of delivery. Its possible that sometimes we get stale or cold/improperly cooked food during deliveries is because of employees like this pre cook items for order. They want to go home on time, so they clean their equipment during business hours. Franchise owners should consider paying their employees the extra 30 minutes or how ever long it takes to clean their equipment at the end of...
Read moreI'm severely allergic to shellfish. I repeatedly asked for chicken souvlaki when the cashier asked several times. The place wasn't even busy. I gave my usual tip ($3~$5 depending on the order size) expecting to have dinner after a long day of work. I get home, bite into my wrap and it's shrimp! Now I'm dealing with a severe allergic reaction as my face, tongue, and lips are swollen.
Thanks Opa... And you guys never give receipts either. It's honestly ridiculous, I've been a repeat customer twice a week all summer and never received a receipt for proof of purchase. Reporting to Fraser Health tomorrow morning for unsafe...
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