Dairy Queen Grill & Chill — Restaurant in Terrace

Used to be a Manager at this store under old owners but left before it was sold.

Came back near 2 years later under new owners. Poor food safe Employee moral was all time low New manager/owner clearly has no faith in anyone and gets in way "helping" Ignored all guides we left and would order so much extra stock, that wasn't rotated properly (freezer only) that it would be freezer burnt. Needed assistant manager Gets me to help with hiring/training/ordering Offers $2 raise (to 19) so I left. Meanwhile before, during and after he has an advertisement for an assistant manager at $25 and later $26/hr to do less work than I was doing. I'm also one of the only 5(7 w/ old owners) in town that have also went through the training programs that DQ wants all the managers/owners to go through so I was even a cheaper option in training

Still get accused of having a key that I left on owners desk after a...

Just went to this restaurant. Ordered a burger. Firstly, it took them an eternity to prepare single burger. Finally it was handed. Smells fresh. Ok I started unwrapping, noticed some marks on it, brought it to the attention of employees as to ensure what was it. Not to mention marks looked red so just wanted to know. Little explanation about printing and the lady said they will give me another one. I was thankful. A decade later, a guy comes back saying that sometimes sauces stick to the paper. I was like ok. However, microwaved the same burger, handed over to me. I can tell it was microwaved just by touching it how hot was it. Even the tomatoes, onions patty and the bun itself was unusually hot. Dear DQ staff do you guys really think you’re over smart or you think the...

45 minutes, no apologies, difficult to choose to come back again.

We expected our food would be at least fresh and hot...

Cold fries, cold burger, pink chicken burger and seperated orange julieses. Terrace DQ, do better.

We tried to be as polite as possible when explaining that we were a bit fed up with how long everything was taking (long before before we received our lunch) and the guy at the window tried to give us some explanation about how long wait times are just normal for DQ.

Well, we never expected the food to be horrid too.

McDonalds and A&W are the best options if you want decent, hot fast food.

Please note: For our safety we tossed the entire meal after taking a bite of the burgers. Awful service, awful food....