Save your money. Definitely some of these 5 star reviews are fake or people just lack tastebuds. Was really excited to try this place because of the reviews. The food was below average. My boyfriend who eats anything and everything was struggling to finish his meal. No flavour at all. We ordered the nachos, eggplant main dish and the puposas. Nothing had flavor. I was using the lemon from my water to add some taste to everything. Maybe they ran out of salt/spices that night. For a latin restaurant there seemed to be a lack of spice and zing. The nachos were the worst. It was a joke. They charge a leg and an arm for it and put such little cheese and other toppings. It was bland, dry and they skimped out on everything. I could count each of the number of black beans they put on it with my hands and feet. The cheese was next to none. The free hot sauce/salsa was the most flavour they had. Definitely not going back.
Really disappointed because the ambiance, speed, service, look and feel and location were all 10/10. The food came so fast but maybe that's why it tasted awful.
Edit in response to management: no one comes to an "eating establishment" for ambiance, look and feel, etc. If your food is awful, you will get a negative review and a 1 star rating because you are a restaurant. You don't charge for ambiance and decoration, now do you? I will comment on what I came for, the food.
Even the people we came with disliked the food very much so. People come to your dining establishment mainly for food and drinks right? I read through all your reviews and your replies. Why are all your replies so defensive? You seem to not take feedback well. Red flag for a business lol, learn to take constructive criticism better. I am allowed to feel and speak a certain way about your restaurant. No amount of service or ambiance can make up for the horrible food. If I could give less stars than 1 star, I would.
Good luck and congrats on your 100s of real reviews. Your reply shows me more than enough and I will definitely spread the word...
Read moreIf i could give a 0 i would. disgusting manager, they got our order wrong only 3/5 people were eating after they missed out on a whole dish. and missed cooked our meet. no attention to our table for drinks or other requests. took over an hour to get our food and not all of us even ate. on top of that the manager assured us a discount and by the end he started denying the discount. ridiculous and disgusting behaviour not even attentive to us while we were disgusting the issue he would walk away and interrupt me. first time coming here and never coming again. and i don’t care for no response from the company. the manager especial is disrespectful and disgusting
edited update: 1 thing this restaurant owner can’t do is an apology. never w received in apology in person from anyone. we asked if there was a better selection of menu and we asked if we could eat from the food inside since we had never eaten there before. and we were never told it was an exception as many other people were eating there too. as it was the italian festival YOU as a manager should have had more coverage that day more staff, not a waitress that was there on his second day serving us. (no judgement to him he was the only one that helped the situation and we genuinely felt heard by him) as a manager and business owner the way you spoke to us at first and we have 3 people as witness was unacceptable you walked away mid conversation MULTIPLE TIMES so of course we had gotten frustrated. your staff made a mistake with our entire order and we got NO apology from you not even a how to make it right. you are honestly disgusting and your repping latinos in such a atrocious way. you have so much pride to even write a response when you know as customers we did nothing wrong we decided to give your small business a chance and the only person that seemed to care was...
Read moreA Nostalgic Nod to El Convento Rico❣️
I finally had the chance to visit Que Rico Tapas Bar, and I'm so glad I did! As a fan of the iconic Convento Rico, it was a very nice surprise to discover this establishment, which clearly pays homage to its predecessor.
The menu is a delightful exploration of Latin American classics, offering a wide array of choices.
We started with the nachos, and they were a standout. The use of crispy flour tortillas (a first for me!) was a brilliant touch, and the toppings were incredibly flavorful. The meat was particularly delicious – perfectly seasoned and tender.
While the nachos were a hit, the ham croquetas unfortunately missed the mark for me. They had a distinct fishy taste, which was unexpected and not to my liking. They weren't bad, per se, but the fishy flavor was definitely present.
On the bright side, their cocktail menu was impressive, and our server's recommendations were spot-on. I thoroughly enjoyed the drinks.
My group did have one suggestion for improvement: the TVs, while common in bars, felt a bit distracting in this otherwise unique and atmospheric space. We felt they detracted from the overall ambiance.
Overall, Que Rico Tapas Bar has a fantastic space, beautifully executed and designed. The gender-neutral bathrooms were also a welcome and well-maintained feature. Despite the croquetas and the TV distraction, I enjoyed my experience and would definitely recommend it, especially to those who cherish the memory of...
Read more