Let me start off by saying I am a long time, regular customer of Banh Mi Boys. I've introduced many of my friends to eat here as well because I normally really enjoy the service and food here.
The service here usually is very good. For a place that normally gets very heavy traffic the employees are usually patient and at the very least polite. Because it is usually so busy I can even understand if the service is a little subpar. However, what happened to me today was beyond unacceptable.
I can honestly say this was the worst service I have experience to date. I always have an order of kimchi fries wherever I go here and the fries I got today were downright burnt. I thought perhaps this batch of fries was just left in the fryer too long and asked the cashier if he could remake it for me. At this point I was not particularly upset, I can understand a couple of bad batches happening from time to time, but what happened afterward is what caused this to be a truly horrible experience.
The cashier’s name was Don. Don bluntly refused to consider remaking my kimchi fries, proceeded to argue with me that the fries were not burnt and the fries are in fact supposed to be that colour (dark brown with some fries on the verge of being black). I told him I was the one that was eating the fries and I could taste the burntness of it. If he tried the fries, he would taste it as well. He said he is will not taste it (which I understand, since I've taken a bite out of it) but, what he said afterwards was most shocking. He actually said, "Would you like me to vomit on your fries and then give it back to you because that's what's going to happen if I taste your fries."
Seeing that Don will refuse to remake it for me, I asked for a refund. He told me that he refuses to give me a refund because he believed there was nothing wrong with the fries. I asked to speak with the manager and he told me he's the manager of the place in which I highly doubt considering the nasty service. When I asked to speak with the owner of the place, he simply just gave me the store number and told me to call the store when the owner is in. When I asked him when will the owner be in, he said he “doesn't know”.
I understand that this is most likely an isolated incident and I do really enjoy the food and the regular service there. However, the thought of having a repeat of that experience makes me hard pressed to eat there again, never mind recommending or bringing friends there again. As a student going to Bahn Mi Boys for some good (and more importantly affordable) food was part of very nice routine I had going, which makes this experience particularly upsetting for me. I won’t want to consider going back after a long day of classes and studying anymore, I won’t want to go...
Read moreBanh Mi Boys in Toronto is an absolute gem for all lovers of Vietnamese cuisine. Nestled in the heart of the city, this place has mastered the art of creating the most delicious banh mi sandwiches that will leave you craving for more!
From the moment you step inside, the vibrant and bustling atmosphere sets the stage for a fantastic dining experience. The menu at Banh Mi Boys is diverse, offering a range of mouthwatering options that cater to various tastes and preferences. Whether you're a meat lover, a vegetarian, or have dietary restrictions, they have something for everyone.
Now, let's talk about the star of the show—the banh mi sandwiches. Each sandwich is a harmonious fusion of flavors and textures that will transport your taste buds to new heights. The bread is crusty on the outside and delightfully soft on the inside, creating the perfect base for the fillings. The marinated meats, such as the succulent pork belly and the tender lemongrass chicken, are bursting with flavor and cooked to perfection. The vegetarian options, like the tofu or the kimchi mushroom, are equally satisfying and packed with deliciousness.
What sets Banh Mi Boys apart is their creative twist on traditional banh mi. They incorporate unexpected ingredients like Korean BBQ sauce, Sriracha mayo, and pickled daikon and carrots, adding a unique and addictive twist to each bite. The balance of flavors and the quality of ingredients are impeccable, making every sandwich a true masterpiece.
The staff at Banh Mi Boys are friendly, efficient, and passionate about their craft. They are always willing to help you navigate the menu and make recommendations based on your preferences. The service is quick, which is perfect for those on the go, yet they never compromise on the quality of food they deliver.
The prices at Banh Mi Boys are reasonable, considering the generous portion sizes and the top-notch quality of the sandwiches. It's refreshing to find a place that offers such value for money without compromising on taste or ingredients.
Whether you're a local or a visitor, Banh Mi Boys is a must-visit destination in Toronto. The delectable banh mi sandwiches, friendly service, and lively atmosphere make it a true gem. Prepare to indulge in a flavor-packed experience that will leave you craving for more. Don't miss out on this Vietnamese...
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Even though there is a small amount of food on the menu, the taste and the amount given is amazing!
Best of all! It's in Toronto! I love going there and experiencing all of food in he city and every corner you go to there is always something different.
But what I recommend is the pork belly baos. First time I ever had pork belly there and at first when I thought of pork belly, I thought of the food being really fatty, so I tend to avoid pork even though it is pretty awesome. When I first had the five spice pork belly Bao, it was amazing! It wasn't fatty at all and it was like pulled pork when you bite into it. Very savoury and I can identify all the items inside the Bao, from the sauce to the pickled daikon and carrots. It's phenomenal!
Second favourite is the Banh Mi. I first asked for the pulled pork Bao at the beginning but there was a communication error that happened between the clerk and I but it wasn't a bad move! The Pulled pork Banh Mi was equally amazing just like the Bao but bigger and with a baguette! (I love Baguettes!) After getting my sandwich, I went out and ate upstairs in the barbershop above to watch some Fresh Prince of Belair lol. But the food was amazing never the less and I would continue to go there every time...
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