A decent place to eat if you are not a visible minority! I was looking forward to trying their schnitzel as I had heard good things, but was ultimately disappointed and surprised at how I was treated. I can't remember the last time I was treated like this, especially in Toronto, a multicultural city.
Upon entry, we waited a bit before a staff had asked us if we wanted to dine inside or outside. We requested outside as you could see through the window that there were plenty of open tables. She responded with "is there room outside?" which was interesting to start, since I thought they would know which tables were available, plus it was visible. Someone else went outside to take a look and then just said we could sit down anywhere. Sure, no problem.
We sat down, and no menus were provided, so we just found the menu on our phones and placed our order and requested water with a server. Not a big deal. Shortly after, I saw another server seat other Caucasian customers at their table, and provided them with menus and water. We still haven't received our water after a while, so we requested another server who was also a POC (person of color) for some water. Our main server later returned with our dishes, and upon realizing that the other POC server had given us water, she said to her "don't help me". Very interesting.
When we were preparing to leave, we were told to pay at the front cashier. We stood in line, and the staff checked out the Caucasian customers in front of us, and then the staff left. We stood in front of the cashier, waiting for someone else to check us out so that we could leave. Another Caucasian man stood in line behind us, and the server checked him out, even though he was behind us, and after he paid, the server was about to leave again. We had to ask her to check us out so that we could leave. I don't understand if they even wanted to take our money because we stood there for at least 5 minutes, while they didn't even look our way.
Honestly the service was ridiculous, I don't know what else they could do to make it more apparent that we were not welcome there based on our appearance. It's Toronto, it's...
Read moreTheir goulash ($9) arrives steaming hot and emits a comforting fragrance. I could taste the spices teeming in the broth, creating a rich flavour profile with a hint of heat. Filled with chunks of beef, vegetables, and fluffy teaspoon-sized dumplings, it’s a hearty soup that could become a meal with a side dish. I did find it a tad oily but may work if you’re soaking up the broth with bread.
Bread and Butter’s schnitzel sandwich ($12) is assembled-to-order with a choice of bun (Kaiser, cheese, or onion) and protein (chicken or veal). I dressed mine with mayonnaise, pickles, hot peppers, and lettuce to augment the lightly breaded chicken schnitzel. In retrospect, I’d leave out the pickles as they’re the sweet variety detracting from the savouriness of the sandwich.
If you’re already having soup, it’s a good idea to share the sandwich with another person as it’s huge. If only the chicken cutlet were hot, the dish would be incredible. Still, I understand with the limited staff their ability to freshly fry or even heat up the schnitzel is difficult.
With a display case of cakes and pastries, I opted for a slice of apple strudel ($5; estimated based on bill total) to go. There must be a full apple per slice as the pastry was essentially chopped and sliced apples surrounded by layers of phyllo. While the spices were delicious and the sweetness spot on, the apple’s skin were left on, so the chewy bits took away from the lusciousness of...
Read morewhat a terrible disappointment tonight. Our friends really felt like a good schnitzel when they came to visit us. We had seen Bread and Butter 'best schnitzel in town' over the years of living here but had never been. I should have paid attention to the bad reviews as it was TERRIBLE. We arrived at 5:30 pm (they close at 7 on Saturday) - no one else in there, and the waitress could have cared less that we were there. She seemed almost annoyed that we had walked in. We had the #9 for $11.99 and the schnitzel was cold, tough as nails, and tasted like it was at least 2 days old. When I asked her to wrap up the large portion that I could not eat to take home to my dog, she said she would give me another one. Why would I want another one??? When my husband paid, there was no offer to reduce the price for such horrid food. I threw it out and would not give it to my dog. I do not like to write such bad reviews, but really, this was beyond horrible. I would NEVER go there again and would strongly suggest to anyone looking for a good schnitzel to...
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