Copperhorn Meet House Toronto — Restaurant in Toronto

If you do not mind sharing your dinner with the odor of a hundred smokers Then this is the place. They built the restaurant on smokers and washroom alley! who'd thought!. The meal started with my Caesar salad. There is NO pepper on the table and so I asked for a pepper mill. (waited) The waiter has no idea of how to operate a pepper mill. I told him to loosen up the nut so that I would not get FINE pepper. He would not try it!. I already actually thought since he tried to be honest with me about appetizers and had a sense of humor that we could get along great. Salad was OK Not great. My wife and my son's potato came out next. after a bit of time - My steak comes out next - then their prime rib cuts came out - minutes after the potatoes. ????????? you could tell that the meat had been sitting under the heat lamps since a lot of blood had come out of the meat and was starting to gain a new colour. I had asked for my Porter House steak to be Chicago pink with the exterior as black as Toby! I will try to send the pictures that show a very uneven cook. It looked as if it had been seared in a pan and then - I do not even know how they finished it - they told me it was all done on a grill with apple wood flavoring. Both sides were different with a mix of light brown and a little darker. It appears that Toby left the building. I ate a few pieces of the filet side to find grizzle on the side that was unchewable and a little farther in - you could chew it but I spit it out due to such an expensive piece of meet not prepared proper or finished proper at least in my eyes. They did not finish it with garlic butter but they did actually cut the meet into pieces after they may have let it rest? but to put it under the heat lamp!!!!????? Their chef know mothing about meat and heat lamps and to let an expensive piece of steak drain its blood onto my plate was very unprofessional. The broccolini was was either steamed or boiled to an al donte state. WOW! they got that right - They just did not season it- No garlic butter or lemon butter or cheese - just a little water from the cooking cycle. Another piece of stupidity. I asked the waiter for the age of the meat and explained how long the meat was aged before cutting. He had NO idea. I then asked for the manage. She knew what I meant but had NO answer. Even Montana's has on their wall for their cheaper steaks that their meet is aged for 28 days. Here I am at what is supposed to be a fine dining steak house and they have NO clue! No pride in their meat? I then explained how I knew that the meat was not hung for very long since the meat showed signs of being tenderized by a machine. When I tried pulling strands of meat it came of like almost hamburger. I should be able to get full strands of meat if it was aged since it is the enzymes that break the meat down and create the flavour that was not in this meat. As for the prime rib the problems were that the centre of the meat was so dense that my wife and my son left their whole centre. The perimeter meat was great! I can attest to that since it is really the meat that I ate. This whole problem could have been averted since I had run into Ted (General manager) outside of the location about an hour before. He asked was I going to eat at his location and I said No since I had heard many bad things about it. He assured ne that it was just not true. I talked to my family and changed our minds about the Mandarin who has Fantastic service and reasonable prices and pretty decent prime rib and cuts of steak ( not fantastic but surely a ton better that the quality that I received at this STEAK HOUSE where it should be assumed the quality etc would be far superior. I have to live with the fact that I convinced my family to waste what should have been a great night since it was our New Years dinner to have what was so less of a meal! That has bugged me to no end since that day. There was more detailed but I was cut off due to character limit. Best recommendation just do not...

My husband and I had dinner at Copperhorn Meet House inside Woodbine Casino last night. I am vegan but my husband is not. There were no vegan options on the menu. However, after speaking with the host (amazing guy, but unfortunately, I did not get his name, my apologies), he assured me that the chef would be able to prepare something for me, so we decided to give it a try. Our server, Valentine was friendly, kind, and efficient. He already knew what I would be ordering, which showed me that the staff are a team, united to make their guests happy. Albeit I am vegan, I am not overly picky, so I said, I'm vegan, let the chef do his thing. Chef Binh made me one of the best meals I have had eating out. I should add, my husband is a chef himself. Chef Binh converted the oxtail gnocchi to make it vegan for me. He prepared the gnocchi in a delicious broth with mushrooms, carrots, asparagus and gremolata. It was incredible! This dish should be on the menu! My husband had the oxtail gnocchi, as intended and he too was incredibly happy with his meal. When we were paying, the charismatic bartender Tiffany asked how we enjoyed our meals and I gushed over our delicious experience. She then called Chef Binh to meet us. We expressed our gratitude and the two chefs bonded over appreciation for the culinary arts. I don't usually post reviews, but I had to. What a great experience! Thank you all...

Imagine your server calling you out in front of your friends about your low tip... That was Tiffany to me tonight. I will admit I tipped $1 and here's why. I had to remind her about the warm water I asked for, asked for lemon twice as well (never got it), my friends plates were taken away soon after they finished but mine sat in front of me for at least 30 minutes. We also waited 40+ minutes by the time she asked if we wanted our bill. Also assumed that we would be paying on one bill which wouldn't make sense based on what the 3 of us ordered. It was not a busy night mind you. The worst part was after I paid, Tiffany said "Were you not happy with your service tonight?" I said "Pardon me?" She repeated her question and said "since you only tipped me a dollar so .. and you have to manually key it in..." I calmly proceeded to tell Tiffany why I was not happy with my service that night. WHO DOES THAT??? I cannot believe she was so bold to criticize me about the tip I gave (that she's lucky she even got) and did not apologize. Instead she justified herself. Thank you to the supervisor for taking time to speak with me after I complained. I will not be returning here and will be following up with the manager. We went to celebrate a friend's birthday and that is not how we wanted to have our night end. Tiffany owes...