Domino's Pizza — Restaurant in Toronto

Wow! What a disappointment. First of all, the manager was the one taking the orders at the front. And you would think that she knew how to speak slowly in her very strong West Indian(?) accent; we had to ask her to repeat it at least two or three times before we understood. Secondly, she was very rude, curt, and absolutely nothing that we wanted was available. We looked on the Domino's Canada website in order to choose what we wanted to order and 9 out of 10 things were not available for example the flatbread pizza, boneless chicken pieces. I asked the driver who the manager was and he directed me to ask the woman who took our and out right refused to give us her name!!! oh, so the drivers were unprofessional as well. And when all was said and done she forgot our drinks!!! The manager didn't speak any English, wait she did but her accent was so strong and spoke so fast. I'm one of the most understandable people and always like to give people a chance and the benefit of the doubt. In this case, unfortunately, it its not warranted. I was already reluctant on going to Domino's but THIS WAS THE LAST! Look at those wings! What is that sauce at the bottom? It looks like water down honey garlic sauce. Disgusting And if you notice, every other review is passive aggressive; saying something good but at the very same time says something negative. That...

THE LADY WHO WAS ON PHONES FRIDAY SEPTEMBER 27TH AT 9:59PM NEEEEEEEDS TO BE FIRED!!!!! All of the above terrible! First off we got UNCOOKED stuffed cheesy bread!! And when i say uncooked IT WAS RAW AND DOUGH!! Second ; i call to see if i could get a replacement as i am pregnant and i don't think eating bread dough with probably raw egg and ect; in it. But the lady was rude and tried to hang up. So i asked for her manager? THE AUDACITY OF THIS WOMAN TO CHANGE HER VOICE TO TELL ME THEY CANT DO ANY THING! WHILE LITERALLY ALMOST LAUGHING Because no ones “gotten sick or food poisoning” from their establishment in 25 years. So i let them know i am pregnant. She just continues to say the same thing. “ we cant do any About that” And ask for a manager. She says he's not there So my man says we would like to speak to your manager. Some one higher up then you She literally put us on hold for like 3 full minutes just to say we need to send back the bread and we will send out fresh. Lady thats fine just please actually cook the food you don't want people getting food poisoning from your establishment, due to your negligence! Wouldn't u just look at this tasty food they made!! 🤮🤮🤮🤮🤮

UPDATE!!! They sent it back with no toppings

CURRENTLY CALLING BACK!!

She was so rude and dismissive she would not listen and just kept saying yeah come in my manager...

Good establishment and makes decent pizza but I've ordered carry out twice and both times they've lost my order and kept me waiting in store for close to a full hour. One time they gave me a rebate and the free pizza (the other time just the pizza and I paid for it) but it wasn't worth the amount of time wasted, sitting there hungrily, and being mostly ignored as the staff don't know what happened to your order. The staff are friendly, depending on who you deal with, but in general, they seem really disorganized. The most frustrating part is you'll talk to one person and they'll have no clue what's going on, and after you explain your situation to them, they are nowhere to be found when you want to check in with your order 10 minutes later. Communication seems to be the real issue in this branch and they need to find a more organized system in getting carry out orders sorted. While I was waiting I saw a similar mix up happen to at least 2 other people although they somehow managed to get their orders...