Karbouzi — Restaurant in Toronto

Have driven by this restaurant many times so decided to try it. They have been in business for a long time. This was a Saturday night. Let's start with the positives; great service, wonderful staff, lots of seating in this restaurant. We started with the Cold combination plate of dips; Taramosalata, Tzatziki and Hummus with warm pita. All good except hummus, needed seasoning mostly, it was garlicky but didnt mind that. The other dips ok. My husband ordered the beef souvlaki dinner and I had the chicken souvlaki dinner. You could share either of these, very large portions. My chicken was dry and unseasoned, does Greek food not use oregano, spices? With breast of chicken I always worry about being overcooked. My husband's beef was tough. Would I go back, no I don't think so. Total bill with 2 beer and 9oz glass of wine, $166.81...

The service was very slow and the restaurant was empty. Not even a table check once the food came so we couldn’t tell her we were missing items or that we were hoping for a drink. Our server pretty much ignored us until the bill came and then she became animated and realized we exist. Told us about her financials and swore while conversing. It was definitely a forced conversation for the tip. I still gave her 20% but it was definitely not deserved. The food was mediocre at best. The feta was old (we eat feta everyday so I can guarantee it) and the potatoes tasted stale and had a hard layer around them, almost as if they were microwaved. Chicken was tender and tasted very good. Disappointing especially with their prices. We also went very out of our way to get to...

First time I was there was amazing. I went today for lunch. Different server. I ordered the pork souvlaki sandwich with fries (like last time). The food came and instead of fries there was Greek salad. Not a big deal, I told the server and she said she was having a rough day. The fries came out a few minutes later but were undercooked. The server asked if everything was ok and I told her that I appreciate the fries being rushed out due to the mistake, but they weren’t cooked long enough. I would have thought that there would be some sort of discount due to the two mistakes. I didn’t early the salad or the fries. Was charged full price. Too bad, would have saved a customer has they charged half price to cover for...