Patrons beware: Dirty and cockroaches!!
My partner and I decided to go to Limon Lounge Restaurant because we were in the area and saw it had good reviews. From the exterior it looked like a quaint little diner but the minute we got inside the vibe was much different. The floors and walls were disgustingly dirty. There was meat thawing on the counter in dollar store bins right beside an open bin of nachos and directly behind our table. The wait staff wasn’t very welcoming or professional. We were seated and given a menu with no pages. Just being in there made us both feel extremely uncomfortable. We decided to only have a drink and eat elsewhere. While we were waiting for our drinks, a giant cockroach started running across the wall right beside my partner’s head. We immediately decided it was time to leave. When we alerted the wait staff, they looked annoyed and not surprised by the situation. This is definitely the first time I've seen something like this in the city, the fact that the cockroach was in the dining area makes me question how cleanly both the kitchen and food storage area is. I can understand how this place could suit a lounge/bar setting, however I dont think it should be in food service.
Edit:
Hi Isa,
The vibe we were expecting was a clean and sanitary restaurant to enjoy some food at. Prior to coming to the restaurant, we had seen some photos of the restaurant from a blogTO post that was publicized on July 1, 2019. It set an expectation for the restaurant to be clean. It’s been three years since that post was made. We understand there is normal wear and tear, but the condition of the restaurant was beyond that in our subjective opinion. The menu incident in isolation isn’t a big deal but in combination with the restaurant’s overall appearance, ambience, and the cockroach sighting, we felt like it was worth mentioning since it did contribute to the overall uncomfortable experience we had while being in the restaurant. Thank you for reviewing the surveillance and bringing us a new menu. If you reviewed the surveillance, you can probably see the moment we saw the cockroach and when we discreetly and respectfully told the wait staff what we saw. It is upsetting that you’re questioning our experience in such a combative and dismissive way. We will not...
Read moreWe were there with purpose to have dinner, a few drinks and hoped to get some good latin dancing in.
This is not a place for true dancers. The atmosphere is completely and only a pick up scene flooded by people who can not dance. They played a few decent songs ranging from salsa, bachata and cumbia. The rest and majority of the night was reggeaton, which is a bummer. Someone was celebrating a birthday party, so booths were all pre reserved and packed in that area. We were also told that is the main area to dance. Not enjoyable and not possible to dance with such a small amount of space and people walking through every 2 seconds grabbing and tapping your a$$
The Sangria drinks were tasty and on special the day we were there.
The steak with shrimp dish they had I thought was pretty good. My friend ordered same dish for herself and was not feeling well after. Maybe a hit and miss situation.
We also had Colombian empanadas with beef. I thought they were good. My friends said they've had better.
What I thought was a real let down about this place was the dishonesty about our waitress.
When she said she was going to bring us the bill she just showed up with a machine without the actual bill and we could not see anything pertaining to what we ordered. Just a grand total on the machine which ofcourse the machine opts to choose amount for tipping in the next step. I had thought about what our estimate would have been and her total was quite a bit more. I asked for her to bring the bill so we can double check and in the total she gave us, she already added the TIP she chose for herself. This was sneaky considering she didn't mention this to us. If I followed prompts she would have received a secondary TIP. She stayed quiet and I didn't want to cause a scene publicly. But we all agreed this is not a place to return...
Read moreThey add automatic tips to your bill and don’t tell you before hand so if you plan to go pay attention to your bill.
I went on a Wednesday with a friend around 8:30 pm. Friend paid for our first bill plus tip. I paid for drinks for us later. I looked at the bill total wondering why it seemed higher and asked him what his said from earlier. I took a second look at my bill and seen they added automatic tip without telling me. They didn’t tell my friend either. It was our first time there so for the staff to assume we knew was unfair and sneaky. I had to leave my seat to go get our drinks as it was starting to get busy but one bartender looked at me standing at the end of the bar with money in my hand before she ran out from the bar to go hug and chat with a friend. Then after she came back to the bar, I was still sitting there waiting and watched her start serving others until another friend of mine who is known there got her attention because she was also waiting. What was I being charged a tip for when I had to seek service and get it myself? When I approached the owner all he said was “they should have told you” yeah but they didn’t. So not only did our first server get double tipped the second worker also got a tip for pouring a shot after ignoring me? No thanks. I will determine the tip based off the service myself and add it if I...
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