Martins Churrasqueira — Restaurant in Toronto

I need to remember to pick up chicken earlier when we're craving it on a Sunday. St. Matthew's, just down the street, is far better both in terms of quality and price, but closes at 5pm on Sundays. I was late, and had to go here instead. Big mistake.

First off, I need to order sauce on the side, because my wife doesn't like a ton of it on her chicken, and my baby kid can't handle too much spice. But if you order sauce on the side, they charge you $1 per miniscule sauce packet. No exception if you didn't get sauce on your chicken: if you want sauce, you gotta pay. Obviously, that's ridiculous, but you can't reason with these people.

I'd reluctantly pay a dollar for a thing or sauce if it was good, but man do I regret paying for it. The sauce was so salty you could crunch undissolved salt crystals in it. On top of that there was a ⅓ inch of oil on top of this gelatinous goo that they called hot sauce. Disgusting, and upset that I paid $1 for it.

The chicken itself was pretty tasty, I can't lie, but I've seen quails that are bigger than the chicken they served me. Literally the smallest chicken I've ever seen.

I also ordered the potatoes and they were very good.

On balance, while some parts of the food were good, the overall vibe I got of this place was a place that was willing to cut corners and cheap out to the detriment of the customer experience. Will not be going back, and will instead be remembering to pick up any chicken before 5pm on Sundays from St. Matthew's, down the road. Seriously, check them out: they are much...

Very disappointed in my order. Placed an order for deliver from UberEats, on the menu only the “dinner” items show the chicken with a side of potatoes and the classic orange rice with veggies. But I wanted a larger order so ordered a whole chicken, large potatoes, large rice and veggies, all on the side. Even put a note that I wasn’t sure if the rice was the veggie rice but that this was the one I wanted and willing to pay extra for it.

When received, the chicken was spilling all over the bag, it was even leaking on the floor where the driver dropped it off. The rice was white rice that was not seasoned and so bland and over cooked. The veggies looked like over cooked frozen vegetables, and the potatoes were incredibly stale. Honestly the only thing good was the chicken was decent but smothered in sauce and the natas for dessert we’re delish!

For a brand that advertises to be “the best Portuguese chicken” in Toronto… I strongly disagree!

You should strongly reevaluate how you have your menu listed on uber eats and include photos. As well as looking at better ways to...

I really wanted to love this place. Whenever I order it’s either a hit or a miss. I literally write to this store in English and in Portuguese to make the food well done. All I keep receiving is raw food. I don’t understand why. The manager just brushes me off to contact Uber for a refund, I rather just have my food done properly the first time instead of requesting refunds. To have a staff literally ignore EVERY single note, that’s honestly a safety hazard and showcases poor customer service.

UPDATE: are you really trying to argue with me over fish that you didn’t cook properly??? If you used this time to cook my fish correctly, I wouldn’t be complaining. Photo is #1 from your restaurant when I asked for well done BEFORE (which I was very happy with) it is shown to be grilled with the deep grill marks and actually has the olive oil on the side. Photo #2: what is this? Your restaurant is not consistent whatsoever and I’ve never been rude to your staff NOR...