Name: McDonald's
Telephone: +1 416-497-2166
Rating: 3.7

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Posts

paul fosterpaul foster

Have been going to this McDonald’s since 1989. I usually go here as the McDonald’s at Bamburgh circle is a crime scene for food. I have NEVER seen a manager beg to be reprimanded like the one on shift right now. I ordered hot cakes and sausage from the manager it turns out. I knew something was not right when I walked in and the person behind the cash walked away and the manager turned her back on me. When she finally acknowledged my presence I waited for her to greet me. No greeting so I waited for her to speak. I ordered asked for jam and butter and left and drove all the way home. When I got home to eat my Sunday dinner, guess what? No sausage in the order of hot cakes and sausage. I packed up the meal and drove all the way back. I asked to speak to manager and yes she was the one who took the order to begin with. She asked “what’s the problem “? I said “read the order and check the bag” She then walked away and said “sorry “ under her voice. I asked her who is going to pay for my gas and inconvenience. She replied “I said sorry already “ I then asked that the hot cakes be hot cakes and NOT cold cakes. I heard her telling staff “ I wasn’t on the floor when the order came out” I then asked why this happened and she said same to me, “I wasn’t on floor when order came out” I advised her I would be writing this review to which she responded by staring at me. When I got home again, guess what, I had hard cakes and the coup de grah ……..wait for it ………no fork. Watch the video and see how hot cakes cannot be cut with a wooden fork. From the time entered store , the kitchen staff was laughing like a great day to be irresponsible and ruin The McDonald’s brand. This franchise WILL die by its owners poor choices and incredibly bad management. Would give negative scores if available. I am hungry at home without breakfast that can be consumed and I am out gas, time, convenience. Eat here if you like dog food and dumb service. Just imagine going out for a $5 breakfast and they screw up the order. No mitigation for my gas, wasted time, and still hungry. If evil 😈 were an establishment, this is the place to go to find it. Contd visit today for breakfast. Gave coupons $5.79 extra value meal mcgriddle. Incorrect billing, charged for medium drink coffee. Had to process refund. Got home, no mcgriddle but a sausage mcmuffin with egg. Can't go any lower than 1* on Google unfortunately. Don't trust anything they do. Check your order and bill folks. Careless unaccountable. They basically stole my mcgriddle coupon.

vanshika sharmavanshika sharma

To Whom It May Concern, I am extremely disappointed with this McDonald’s location. Every time I visit, there seems to be a problem. I had avoided this location for a long time because of repeated issues, but when I finally returned, I was served a veggie burger in place of a McCrispy. This is completely unacceptable, and to make matters worse, the staff laughed at the mistake. Although they did correct my order, the replacement was presented so poorly that I lost my appetite altogether. The quality and care that should go into preparing food were completely missing, and the lack of professionalism from the staff made the experience even worse. This location consistently fails to meet the standards of service and quality that McDonald’s is known for. I strongly urge you to review the training, food preparation, and management at this branch, because customers should not have to deal with repeated mistakes, poor presentation, and unprofessional behavior.

Sharlene ChotoSharlene Choto

This is the most unkept disgusting dirty and slow McDonald’s I have been to. They don’t wear hair nets. Someone changed the garbage and didn’t wash their hands. My Oder was wrong as well. 2 times they made everything wrong. I would not recommend coming to this location. Seems as McDonald’s is losing it touch Megha was horrible. Would not recommend her as a manager. She is unprofessional. She said she was not trained properly. Why do you employee people who are not trained and who tell customer they don’t know how to make the food themselves and they are managers. When I asked her why the place was so dirty. Even though there was no line up. And I was the only one waiting for food which took 15 minutes. She stated that was not a priority right now. McDonald’s has really gone down hill. Would not recommend. The food even after getting it fixed twice. Didn’t bother double checking got home and it was wrong again. Pictures don’t do how gross it was justice.

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Reviews of McDonald's

3.7

(1,039)

1.0

37w

Have been going to this McDonald’s since 1989. I usually go here as the McDonald’s at Bamburgh circle is a crime scene for food. I have NEVER seen a manager beg to be reprimanded like the one on shift right now. I ordered hot cakes and sausage from the manager it turns out. I knew something was not right when I walked in and the person behind the cash walked away and the manager turned her back on me. When she finally acknowledged my presence I waited for her to greet me. No greeting so I waited for her to speak. I ordered asked for jam and butter and left and drove all the way home. When I got home to eat my Sunday dinner, guess what? No sausage in the order of hot cakes and sausage. I packed up the meal and drove all the way back. I asked to speak to manager and yes she was the one who took the order to begin with. She asked “what’s the problem “? I said “read the order and check the bag” She then walked away and said “sorry “ under her voice. I asked her who is going to pay for my gas and inconvenience. She replied “I said sorry already “ I then asked that the hot cakes be hot cakes and NOT cold cakes. I heard her telling staff “ I wasn’t on the floor when the order came out” I then asked why this happened and she said same to me, “I wasn’t on floor when order came out” I advised her I would be writing this review to which she responded by staring at me. When I got home again, guess what, I had hard cakes and the coup de grah ……..wait for it ………no fork. Watch the video and see how hot cakes cannot be cut with a wooden fork. From the time entered store , the kitchen staff was laughing like a great day to be irresponsible and ruin The McDonald’s brand. This franchise WILL die by its owners poor choices and incredibly bad management. Would give negative scores if available. I am hungry at home without breakfast that can be consumed and I am out gas, time, convenience. Eat here if you like dog food and dumb service. Just imagine going out for a $5 breakfast and they screw up the order. No mitigation for my gas, wasted time, and still hungry. If evil 😈 were an establishment, this is the place to go to find it. Contd visit today for breakfast. Gave coupons $5.79 extra value meal mcgriddle. Incorrect billing, charged for medium drink coffee. Had to process refund. Got home, no mcgriddle but a sausage mcmuffin with egg. Can't go any lower than 1* on Google unfortunately. Don't trust anything they do. Check your order and bill folks. Careless unaccountable. They basically stole my...

1.0

3y

Went in early in the morning around 8:40AM May 2/2022. When I went in there were a few people waiting for their orders but they were cleared out quickly. I was the only person waiting in line to have my order taken (I did not use the kiosk) as I wanted something that the kiosk didn't give the option for at this point there was probably 2 people standing in the area waiting for their order and it was coming up to almost 5 minutes of me waiting which is noooo problem had I been acknowledged. So I can only assume this lady was a manager as she was wearing different uniform that looked like a management uniform. Me and this lady made eye contact a few times none of the times did she acknowledge I needed help or said good morning even as there were no more patrons waiting. Instead she turned her back on me and started doing busy work and fiddling around. Finally after almost 10 minutes of being the only guest in line waiting to be served, someone finally takes my order (1 large black coffee with milk& cream on the side + double espresso on side which was only a single when I looked) The same lady who did not acknowledge me calls out 260 I did not think it was me since I just ordered but it was me and I walk up she proceeds to look away so I tell her im 260 she then asks if i need milk & cream which when I ordered I said I did on the side (kiosk did not provide that option) I tell her yes she then walks away for another few minutes to get the milk and cream still being the ONLY person waiting for their order I now see her filling and preparing HASHBROWNS (only to walk back minutes later to grab milk and cream from right behind her)... I was not pleased I get you have work to do but come on I was feeling pretty unsatisfied and neglected as a customer already from being ignored and the wait time, she then proceeds to come back after doing MORE busy work only to realize the lady who took my order had put milk and cream right next to my coffee.. she then says ''oh it was right here'' and walks away again to grab what i realized was my espresso she then comes back over and shoves the espresso on the counter WITHOUT MY COFFEE... so now I ask ''excuse me my coffee'' and she looks at me confused and dazed. I went to wendys for their breakfast at victoria park and sheppard just up the street from this location the line was out the door and I was still served with FRIENDLY, FAST SERVICE. I don't come to this location often and usually opt for the Bridlewood location and I will stick to it. Do...